Kimberly Dennis
Chisholm ,NSW
Summary
Proven Sales Assistant with a track record of enhancing customer satisfaction and boosting sales at Noni B Holdings Pty Limited. Skilled in cash handling and known for exceptional communication abilities, I excel in fostering customer loyalty and driving revenue growth. Demonstrates a commitment to maintaining high safety and cleanliness standards, ensuring a welcoming shopping environment.
Overview
31
31
years of professional experience
Work History
Sales Assistant
Noni B Holdings Pty Limited
Millers High St, Maitland , Greenhills And Singleton
10.2022 - 06.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Established rapport with customers using active listening and interpersonal skills.
- Executed visual merchandising strategies to attract customers and drive sales.
- Boosted store revenue through upselling and cross-selling techniques.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
Childcare Educator
East Maitland Pre School
East Maitland
02.2018 - 10.2019
Sales Assistant
Sussan Grae
Kotara, And Jesmond NSW
07.2014 - 02.2018
Sales Assistant
Bras N Things
Newcastle And Jesmond
05.2011 - 07.2014
Childcare Educator
Variety Of Child Care Centres
Newcastle And Maitland Area
08.1993 - 11.2010
Education
Diploma of Social Studies - Child Studies
TAFE NSW
Sydney, NSW, And Newcastle NSWSkills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Cash Register Operation
- Processing payments
- Point of sale operation
- Opening and closing procedures
- Customer Needs Assessment
- Visual Merchandising
- Product Merchandising
- Fitting room maintenance
- Customer Service
- Friendly and Helpful
- Strong Communication and Interpersonal Skills
- Reliable and Responsible
- Team Cooperation
- Adaptable and Flexible
- Honest and Dependable
- Attention to Detail
- Organization
- Building Customer Loyalty
- Product Knowledge
- Flexible Hours
- Safety and Cleanliness Standards
- Inventory and Stocking
- POS Software
- Item Ticketing and Pricing
- Retail Merchandising
- Sales Records Management
- Loss Prevention
- Dressing Room Assistance
Timeline
Sales Assistant
Noni B Holdings Pty Limited
10.2022 - 06.2024
Childcare Educator
East Maitland Pre School
02.2018 - 10.2019
Sales Assistant
Sussan Grae
07.2014 - 02.2018
Sales Assistant
Bras N Things
05.2011 - 07.2014
Childcare Educator
Variety Of Child Care Centres
08.1993 - 11.2010
Diploma of Social Studies - Child Studies
TAFE NSW