Kimly Yem
Balwyn ,Australia
Summary
I'm a Third-year Dermal Science student with hands-on training at VU Dermal Clinic. Passionate about skincare and laser treatments, I bring strong communication and patient assessment skills to a role at a laser clinic. Committed to providing exceptional service and support to clients in a dynamic environment while ensuring safety and satisfaction.
Overview
6
6
years of professional experience
Work History
Dermal Science Student
Victoria University Dermal Clinic
Melbourne , VIC
02.2024 - Current
- Provided skincare treatments and consultations to real patients under the supervision of licensed professionals.
- Gained hands-on experience with various laser treatments and techniques.
- Developed strong communication skills while educating patients on post-treatment care.
- Ability to evaluate skin conditions and recommend appropriate treatments.
- Experience working effectively within a team to ensure patient satisfaction and safety.
Barista
Blencowes Kitchen
Balaclava , VIC
12.2023 - Current
- Greeted customers and provided friendly customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Provided excellent customer service by responding to inquiries quickly and professionally.
CAFÉ WORKER
Holy Grounds Café
Brighton , VIC
07.2021 - Current
- Barista
- Preparing and Serving food and beverages
- Taking customer order
- Rang up orders on cash register to process cash, credit card and personal check payments
- Rotated stock and ingredients to maintain freshness
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs
- Responded to customer concerns efficiently, accurately, and detailed information
- Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items
- Enthusiastically engaged customers during busy periods to keep mood light and fun
Barista
Finders Keepers Café
Hawthorn , VIC
06.2022 - 02.2024
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Placed orders with suppliers for delivery of products required for daily operations.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
SHOP ASSISTANT
Oatley Auto Centre
Oatley , NSW
06.2020 - 11.2020
- Maintained work area organisation and cleanliness to uphold production levels and safety standards
- Counted cash, made change, and stored coupons to keep organised and balanced cash register drawer
- Preparing tax invoice
- Answering phone
- Booking and confirming appointments and entering of new client details on computer software
- Check cars in writing down customer information, vin number on car and miles
ALL ROUNDER
Glow Car Wash & Café Bexley
Bexley , NSW
01.2019 - 06.2020
- Accepted cash, credit card payment and issued receipts and provided change
- Prepared and serve coffee and teas
- Maintained calm demeanour during high-volume periods and special events
- Vacuum, clean and maintain vehicle interiors
- Providing customer needs
HOSPITALITY TRAINER
Café Hoxton
Hinchinbrook , NSW
07.2018 - 12.2018
- Welcome customer to property and offered immediate assistance with needs
- Kept facilities in top condition through regular upkeep
- Supported team operations by keeping supplies well-stocked and station ready for customer service
- Support customers by promptly handling conflicts, requests and concerns
- Making coffee
- Preparing and serving food and beverage
- Taking customer order
- Operating cash registers
Education
Bachelor of Dermal Science -
Victoria University
Melbourne, VIC10.2024
High School Certificate - English, Information processes and technology, Mathematics, Khmer, Chinese
Hoxton Park High School
Sydney, NSW09.2020
Skills
- Leadership experience
- Engaging in teamwork
- Laser Treatment Techniques
- Patient Consultation
- Post-Treatment Care Education
- Clinical Procedures
- Skincare Analysis
References
- Jesse Dragonetti - Manager of Finders Keepers Café. Tel: 0425 878 850
Timeline
Dermal Science Student
Victoria University Dermal Clinic
02.2024 - Current
Barista
Blencowes Kitchen
12.2023 - Current
Barista
Finders Keepers Café
06.2022 - 02.2024
CAFÉ WORKER
Holy Grounds Café
07.2021 - Current
SHOP ASSISTANT
Oatley Auto Centre
06.2020 - 11.2020
ALL ROUNDER
Glow Car Wash & Café Bexley
01.2019 - 06.2020
HOSPITALITY TRAINER
Café Hoxton
07.2018 - 12.2018
Bachelor of Dermal Science -
Victoria University
High School Certificate - English, Information processes and technology, Mathematics, Khmer, Chinese
Hoxton Park High School
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