Kimmey Sok

Motivated and detail-oriented Bachelor of Business graduate seeking to contribute strong customer service, team leadership, and analytical skills. With hands-on experience in coaching teams, managing fast-paced operations, and developing strategic financial advice through university projects, I aim to support business performance while continuing to grow professionally in a collaborative environment. Fluent in English and Khmer, with a passion for helping others and delivering results.

• Elevated to Crew Coach within one year, mentoring over 15 new team members and boosting onboarding efficiency at McDonald’s.
• Named Crew Coach of the Month for leading consistent top-tier customer satisfaction scores during peak trading hours.
• Finalist in the Entreti University Challenge, delivering a strategic financial plan aligned with ASIC’s RG 90 guidelines and presenting to industry professionals.
• Streamlined peak-hour operations, reducing average wait times by 25% through real-time problem-solving and team coordination.
• Handled up to 300+ transactions daily with zero cash variances, ensuring service speed and accuracy in both front counter and drive-thru settings.
• Led in-store compliance with food safety protocols, achieving audit-ready standards on every shift.
• Contributed to multicultural team success, bridging communication gaps with Khmer-speaking colleagues and customers.