Summary
Overview
Work History
Education
Timeline
Hi, I’m

KIRAN DEEP

Thornlie,WA

Summary

To Work in challenging atmosphere that gives me an opportunity to learn and grow & where I can apply my skills & knowledge to be able to make a significant contribution towards the goals of the organization. Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.

Overview

7
years of professional experience

Work History

Meadowbrook Nursing Center

Support Worker
11.2022 - 02.2023

Job overview

  • Helped clients manage and reach individual goals, supporting independent progression and social skills
  • Prepared employee schedules for maximum coverage during key hours
  • Created and implemented maintenance plans for customer accounts to secure customer satisfaction and reliability.

ASIA PACIFIC GROUP OF MIGRATION SERVICES

Receptionist
08.2022 - 02.2023

Job overview

  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
  • Resolved customer problems and complaints
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.

DESIRE PTE AND IELTS INSTITUTE

Receptionist
04.2022 - 08.2022

Job overview

  • Resolved customer problems and complaints
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors a positive first impression.

Passport Office

Customer Service Executive
04.2016 - 08.2017

Job overview

  • Responded to customer requests for products, services, and company information
  • Delivered exceptional training and hands-on motivation to team members to enhance customer satisfaction
  • Described product and service details to customers to provide information on benefits and advantages
  • Described product and service details to customers to provide information on benefits and advantages.
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email or online chat.

Education

P.S.E.B

12TH

University Overview

GPA: 59.84

P.S.E.B

University Overview

GPA: 56.88

Panjab University

B.A.

University Overview

GPA: 57.70

Panjab University

M.A from SOCIOLOGY

University Overview

GPA: 53.50

PUNJABI, Panjab University

B.ED (S.ST

University Overview

GPA: 72

Queensland Institute of Education
Melbourne, VIC

Certificate III from Support Worker
04.2023

University Overview

Timeline

Support Worker
Meadowbrook Nursing Center
11.2022 - 02.2023
Receptionist
ASIA PACIFIC GROUP OF MIGRATION SERVICES
08.2022 - 02.2023
Receptionist
DESIRE PTE AND IELTS INSTITUTE
04.2022 - 08.2022
Customer Service Executive
Passport Office
04.2016 - 08.2017
P.S.E.B
12TH
P.S.E.B
Panjab University
B.A.
Panjab University
M.A from SOCIOLOGY
PUNJABI, Panjab University
B.ED (S.ST
Queensland Institute of Education
Certificate III from Support Worker

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KIRAN DEEP