Kiran Shahzadi
Preston ,NSW
Summary
- Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Radio Of Bombay
04.2016 - 02.2017
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Certificate IV - Certificate IV of School Based Education
Australian College Of Teacher Aides And Childcare
Online 04-2026
Certificate III - Community Services
Bradford Institute Of Advanced Education
Online07-2024
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Time management
- Multitasking and organization
- Reliable and responsible
- Honest and dependable
- Active listening
- Cash handling and management
- Customer relations
- Creative thinking
Languages
English
Urdu
Punjabi
Interests
- Music
- Outdoor Recreation
- Enjoy hobbies that combine physical activity with outdoor exploration
- Reading
- Fashion and Style
- Fashion
- Personal Development and Self-Improvement
Timeline
Customer Service Cashier
Radio Of Bombay
04.2016 - 02.2017
Certificate IV - Certificate IV of School Based Education
Australian College Of Teacher Aides And Childcare
Certificate III - Community Services
Bradford Institute Of Advanced Education
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