Kirandeep Kaur Sidhu
12b Baird Avenue, Holden Hill,South Australia
Summary
Dedicated disability support worker who enjoys providing support and assistance to individuals and groups with disabilities living within their community or assisted living center. Able to represent the company or agency of employment with professionalism, courtesy and compassion to clients, families, advocates, providers and the public. Proficient in the use of common implements, devices and tools for disabled daily living.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Balance Home Services
07.2017 - Current
- Work with family, health care providers, therapists and social workers to ensure all of the client's emotional and health needs were met, improving 85% of the clients' conditions.
- Drove clients safely to social activities and appointments.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Worked with children and parents to closely monitor and record social, behavioural and academic growth.
- Coordinated patient discharge planning and follow-up care.
- Keep accurate records for client files and handled related paperwork.
Disability Support Worker
HCA (Healthcare Australia)
02.2020 - 08.2021
- Ensured a positive routine was established and maintained toward optimum mental and physical wellness.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Collaborated with healthcare providers to drive continuity of care.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Developed partnerships with community organizations to expand services and referrals.
- Developed individual treatment plans and provided counselings to patients.
- Facilitated support groups for patients and families dealing with chronic illnesses.
IT Help Desk
Right Click Support
08.2020 - 05.2021
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Walked individuals through basic troubleshooting tasks.
- Documented support interactions for future reference.
- Monitored systems in operation and quickly troubleshot errors.
- Provided on-call support for critical issues related to systems.
- Assisted with updating technical support best practices for use by team.
- Configured hardware, devices, and software to set up work stations for employees.
- Configured hardware and granted system permissions to new employees.
- Maintained and updated customer service database.
- Researched and identified solutions to technical problems.
- Installed and configured operating systems and applications.
- Monitored system performance to identify potential issues.
- Configured and tested new software and hardware.
- Tested new software and hardware prior to deployment.
- Assisted in development of system security protocols.
Education
Master of Information And Technology
University of South Australia
Adelaide, SA09.2018
Professional Year Program - Graduate Program
Performance Education
Adelaide, SA09.2018
Skills
- Case management
- Interdisciplinary care
- CPR / First aid
- Record-keeping
- Teamwork
- Reliability
- Patience
- Daily Logs
- Documentation Skills
- Medication Schedules
- Companionship and Emotional Support
- Palliative Care
- Safety Management
- Mobility Support
- Meal Planning
- Healthcare Documentation
- Appointment Organization
- Team Leadership
- Desktop and Laptop Computers
Certification
- Certificate ||| in Disability and Community
- Medication trained
- Epilepsy trained
- Peg feed trained
References
Available on Request
Timeline
IT Help Desk
Right Click Support
08.2020 - 05.2021
Disability Support Worker
HCA (Healthcare Australia)
02.2020 - 08.2021
Disability Support Worker
Balance Home Services
07.2017 - Current
Master of Information And Technology
University of South Australia
Professional Year Program - Graduate Program
Performance Education
- Certificate ||| in Disability and Community
- Medication trained
- Epilepsy trained
- Peg feed trained
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