Summary
Overview
Work History
Education
Skills
Accomplishments
Roles And Responsibilities
Timeline
Generic

Kiranjeet Kaur Sandhu

Clyde North

Summary

Experienced with clinical care management, ensuring comprehensive patient care and support. Utilizes strong organizational and communication skills to coordinate with healthcare teams effectively. Knowledge of regulatory compliance and care protocols, facilitating high standards of patient care.

Overview

10
10
years of professional experience

Work History

Clinical Care Manager

Medical and Aged Care Group
03.2022 - Current
  • Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
  • Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
  • Worked with providers to define quality metrics and outcome reporting process.
  • Collected and aggregated data to identify problems or trends, such as turnaround time and issues with physician offices.

Clinical Care Coordinator

Frankston Nursing Home
07.2020 - 03.2022
  • Served as a liaison between patients, providers, insurers, and community resources to ensure optimal service delivery throughout the continuum of care.
  • Conducted regular audits of clinical processes, identifying areas for improvement and driving continuous quality improvements across the organization.

Registered Nurse

Melville Grange Hostel
05.2018 - 07.2020

Enrolled Endorsed Nurse

Menarock Life
04.2015 - 12.2017

Endorsed Enrolled Nurse

Menarock Life - Murrayvale Aged Care
02.2016 - 12.2017

Education

Foundations of Infection Prevention & Control -

Australian College of Infection Prevention & Control
05.2021

Bachelors of Nursing -

Federation University
12.2017

Diploma of Nursing -

Holmesglen Institute of TAFE
12.2014

Certificate of Medication Administration -

All Health Training
12.2013

Certificate III in Aged Care Services -

Australian Lawrence Aged Care College
08.2009

Skills

  • Effective communication skills
  • Proficient in time prioritization
  • Conflict and complaints management
  • Strong commitment to accuracy and professionalism
  • Commitment to quality and teamwork
  • Initiative in developing new ideas
  • Proficient in making informed decisions
  • Direct patient care
  • Clinical assessment and thorough documentation
  • Electronic health records
  • Team management skills
  • Oversight of compliance processes

Accomplishments

  • Awarded with certificate of appreciation for extraordinary care.
  • Consistently maintained residents and families’ satisfaction.
  • Compliments for providing exceptional care.
  • Praises by manager and team members for exceeding performance.
  • Maintained effective teamwork.

Roles And Responsibilities


  • Leading team of RNs/EENs and PCWs including other operational teams to ensure quality of care is provided to elderly clients.
  • Ensuring infection control practices are current and contemporary in line with COVID-19 prevention policies.
  • Planning care of the patients/consumers according to their preference and choice and assessment findings and implementing care interventions in conjunction with other team members.
  • Patient assessment focusing on any changes in condition and addressing any issues to appropriate person such as medical practitioner, physiotherapist, dietitian, and speech pathologist.
  • Performing adequate wound management according to the care plan.
  • Medication management including education on safe medication administration.
  • Attending the phone calls and answering any queries regarding residents’ health and other issues.
  • Emotional and social support to the residents, families and staff members.
  • Liaising with family members and other personnel involved in residents’ care.

Timeline

Clinical Care Manager

Medical and Aged Care Group
03.2022 - Current

Clinical Care Coordinator

Frankston Nursing Home
07.2020 - 03.2022

Registered Nurse

Melville Grange Hostel
05.2018 - 07.2020

Endorsed Enrolled Nurse

Menarock Life - Murrayvale Aged Care
02.2016 - 12.2017

Enrolled Endorsed Nurse

Menarock Life
04.2015 - 12.2017

Bachelors of Nursing -

Federation University

Diploma of Nursing -

Holmesglen Institute of TAFE

Certificate of Medication Administration -

All Health Training

Certificate III in Aged Care Services -

Australian Lawrence Aged Care College

Foundations of Infection Prevention & Control -

Australian College of Infection Prevention & Control
Kiranjeet Kaur Sandhu