Dynamic sales professional with a proven track record at Marina Bay Sands, excelling in relationship building and stock management. Recognized for enhancing customer satisfaction and achieving sales targets through effective team collaboration and strategic planning. Adept at cash handling and committed to delivering exceptional service in fast-paced environments.
Hi, I’m
Kiranpal Kaur
Merrylands,NSW
Summary
Work History
Warehouse
Sales Assistant Part Time
02.2022 - 02.2025
Job overview
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
IGA Supermarket
Sales Assistant
05.2020 - 09.2020
Job overview
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Hilton Hotel
Receptionist. Part Time
03.2018 - 09.2019
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Marina Bay Sends
Floor Manager Part Time
08.2017 - 03.2018
Job overview
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of Number employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Evaluated staff performance regularly to identify areas for improvement or commendation.
- Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality.
Education
Lead CollegePerth, WA
Diploma from Civil Construction
02.2025
University Overview
London School of Business And Finance Singapore
Graduate Diploma from Business Management
03.2019
University Overview
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Sales expertise
- Task prioritization
- Team collaboration
- Customer relationship management
- Order fulfillment
- Market trends
- Brand representation
- Sales target achievement
Availability
Availability
Full time available
Timeline
Sales Assistant Part Time
Warehouse
02.2022 - 02.2025
Sales Assistant
IGA Supermarket
05.2020 - 09.2020
Receptionist. Part Time
Hilton Hotel
03.2018 - 09.2019
Floor Manager Part Time
Marina Bay Sends
08.2017 - 03.2018
Lead College
Diploma from Civil Construction
London School of Business And Finance
Graduate Diploma from Business Management
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