Summary
Overview
Work History
Education
Skills
Timeline
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Kirby Howe

Summary

Dynamic sales professional with a proven track record at Woolworths Group and Mega Cash, excelling in customer service and stock management. Adept at building relationships and implementing effective merchandising strategies, I consistently enhance customer experiences and drive sales growth. Committed to achieving goals while fostering a positive team environment.

Overview

6
6
years of professional experience

Work History

Sales Assistant

Mega Cash
11.2024 - 06.2025
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
  • Maintained organized merchandise displays, contributing to improved store aesthetics and customer engagement.
  • Collaborated with team members to achieve daily sales targets and improve service delivery.

Retail Supervisor

Woolworths Group
12.2020 - 06.2025
  • Supervised daily operations, ensuring compliance with safety and quality standards.
  • Trained and mentored team members on customer service protocols and product knowledge.
  • Managed inventory levels, conducting regular stock checks to optimize product availability.
  • Implemented visual merchandising strategies to enhance store presentation and appeal.
  • Resolved customer inquiries and complaints, fostering a positive shopping experience.
  • Coordinated staff schedules, ensuring adequate coverage during peak hours for efficient service delivery.

Hospitality Worker

Reign’n Beans Cafe
02.2022 - 12.2022
  • Provided exceptional customer service by efficiently managing orders and responding to inquiries.
  • Maintained cleanliness and organization of cafe environment, ensuring compliance with health and safety standards.
  • Collaborated with team members to streamline service processes, enhancing overall customer satisfaction.
  • Prepared food and beverages consistently, adhering to established recipes and presentation guidelines.
  • Assisted in training new staff on operational procedures and customer engagement techniques.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.

Hospitality Worker

McDonald’s
06.2019 - 06.2022
  • Managed cash register operations accurately, processing transactions with attention to detail.
  • Engaged with customers to build rapport, encouraging repeat business through personalized service.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Greeted guests with friendly and professional acknowledgment to build rapport.

Education

Bachelor Of Psychology -

University of Notre Dame Australia
Sydney, NSW

Graduate -

Erskine Park High School
Sydney, NSW
2023

Skills

  • Cash handling
  • Goal oriented
  • Relationship building
  • Stock management
  • Product merchandising
  • Social media engagement
  • Customer service

Timeline

Sales Assistant

Mega Cash
11.2024 - 06.2025

Hospitality Worker

Reign’n Beans Cafe
02.2022 - 12.2022

Retail Supervisor

Woolworths Group
12.2020 - 06.2025

Hospitality Worker

McDonald’s
06.2019 - 06.2022

Bachelor Of Psychology -

University of Notre Dame Australia

Graduate -

Erskine Park High School

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Kirby Howe