Summary
Overview
Work History
Education
Skills
Certification
Referee's
Timeline
Generic

Kirra Halbedl

Berowra,NSW

Summary

Competent Assistant Venue Manager effective at handling responsible alcohol and gaming operations in fast-paced, high-volume environments. Veteran of bartending and skilled in managing people, projects and administrative operations.

Attentive and focused healthcare professional, in training, offering hands-on experience in hospital environments. Successful in quickly building rapport with patients and families. Highly proficient in patient care, assessments, medication administration and health education.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Venue Manager

The Hornsby Inn
07.2022 - Current
  • Responded to inquiries by addressing player questions about game operations, machine functions and handled large payouts.
  • Open procedures; gaming machine clearance (30), banking (TAB, Keno, Pokies, Trade), petty cash substitutes, CRT and ATM refloats, tills.
  • Closing procedures: 4:00am closes which includes of TAB and Keno clearance, bar sales reporting, closing shutters
  • Cellar work; changing multiple line kegs, major stock take, transfers, ordering stock.
  • Using software, BEPOZ, to report till summaries, manage operators, product summaries, promotions and vouchers.
  • Advanced troubleshooting of gaming machines and CRT
  • Rostering and Hiring: Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Performs ongoing analysis to develop and advance future marketing and promotional strategies; advertising and social media platforms

Bartender / Gaming Attendant

The Hornsby Inn
04.2022 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Followed RSA and RCG formalities
  • Troubleshooting gaming machines
  • Served high customer volumes during special events, nights, and weekends.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Cafe Manager

Fitzies
08.2020 - 02.2022
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
  • Secured daily cash by verifying totals and making nightly deposits.
  • Supported customers with unique dietary challenges with customizable menu offerings.

Waitress

Berowra Waters Fish Cafe
01.2019 - 08.2019
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.

Education

Ku-ring-gai Creative Art High School
North Turramurra

Asquith Girls High School
Asquith, NSW

HLTAID003 - First Aid Certificate

Northern Sydney Institutes
St Leonards

Diploma - Nursing

Northern Sydney Institute
St Leonards
06.2023

High School Certificate - Statement in HSC Studies

Northern Institute of TAFE
St Leonards, NSW
12.2021

Certificate II - Study Skills

Northern Beaches TAFE
Brookvale, NSW
10.2020

Statement of Attainment - Vocational Support And Pathways

Northern Beaches TAFE
Brookvale
12.2019

Skills

  • Effective Customer Communication
  • Task Prioritization
  • Staff Supervision
  • Event Planning and Management
  • First Aid Trained
  • RSA and RCG competent

Certification

  • RSA
  • RCG
  • First Aid


Referee's

Bryan Shanks - 0411 209 038

Jade Byrne-Budd - 0478 466 600

Timeline

Assistant Venue Manager

The Hornsby Inn
07.2022 - Current

Bartender / Gaming Attendant

The Hornsby Inn
04.2022 - Current

Cafe Manager

Fitzies
08.2020 - 02.2022

Waitress

Berowra Waters Fish Cafe
01.2019 - 08.2019

Ku-ring-gai Creative Art High School

Asquith Girls High School

HLTAID003 - First Aid Certificate

Northern Sydney Institutes

Diploma - Nursing

Northern Sydney Institute

High School Certificate - Statement in HSC Studies

Northern Institute of TAFE

Certificate II - Study Skills

Northern Beaches TAFE

Statement of Attainment - Vocational Support And Pathways

Northern Beaches TAFE
Kirra Halbedl