Kirrah Hughes
Trinity Beach,QLD
Summary
I’m a highly motivated and hardworking girl with a constant can do attitude ready to make a difference. I’ve worked in a few different industry’s that have helped me gained skills and experience to become a strong and confident worker. I’ve always had a passion for our beautiful native wildlife and breathtaking nature and it’s absolutely heart shattering to see the persistent horror and destruction we inflict on our home and critters and I simply can’t stand by. I spend a lot of my time signing petitions, resharing post about said horror to help spread awareness and volunteering when and if I can get the opportunity due to such high demand and trying to live a ecofriendly lifestyle and I would love the opportunity to help on a more regular basis, is there a better way to spend my days? I think not.
Overview
3
3
years of professional experience
Work History
Childcare Trainee
Smithfield Child Care Centre
01.2023 - 07.2023
- Assisted lead teacher in creating a nurturing environment, improving overall classroom atmosphere and child behavior.
- Contributed to curriculum design that focused on age-appropriate developmental milestones for each child under our care.
- Led small group activities that encouraged teamwork and cooperation among peers while promoting social skill development within a structured setting.
- Assisted in maintaining a clean, organized, and safe environment within the childcare facility, ensuring that all students had access to necessary resources and materials.
- Developed strong relationships with families, fostering trust and open communication between parents and staff members.
- Strengthened parent-teacher communication through regular updates on each child''s progress and achievements.
- Enhanced children''s development by incorporating educational activities and games into daily routines.
- Monitored children''s progress closely, adjusting teaching methods as necessary to ensure optimal growth and development for each student.
Bartender
Trinity Beach Tavern
02.2022 - 11.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Customer Service Representative
Longevity
03.2020 - 01.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
Certificate II - Business
VPG
Cairns, QLD03.2020
Skills
- Hygiene and cleanliness
- Customer Service and Communication Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Critical thinking
- Organizational skills
- Calm under pressure
- Problem resolution
- Decision-making
Timeline
Childcare Trainee
Smithfield Child Care Centre
01.2023 - 07.2023
Bartender
Trinity Beach Tavern
02.2022 - 11.2022
Customer Service Representative
Longevity
03.2020 - 01.2022
Certificate II - Business
VPG
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