Kirralea Markey
Pittsworth
Summary
I am currently working in an admin/sales role with the ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
8
8
years of professional experience
Work History
Admin/Sales
The Barn
06.2021 - Current
- Providing great customer service
- Answering customer questions
- Sharing product knowledge with customers
- Handling customer complaints
- Handling payments
- Invoicing
- Processing online orders
- Processing returned items and exchanges
- Assisting with inventory
- Assisting customers with purchase decisions
- Delivering training to new employees
- Maintaining product knowledge
- Answering phones
- Email correspondence
- Working within a team and autonomously
- Organisational skills
- Problem solving
- Attention to detail
- Customer service skills
- Multitasking
- Effective Communication
- Effective time management
- Following directions
- Computer knowledge
- Professional appearance and demeanour
Certificate III in Dental Assisting
The Pittsworth Dental Surgery
03.2019 - 06.2021
- Providing great patient care
- Answering phones
- Maintaining dental supplies and dental equipment inventory
- Scheduling bookings
- Recording treatment information in patient records
- Sterilising and disinfecting dental instruments
- Preparing material and assisting with dental procedures
- Collecting and recording medical and dental histories
- Working within a team and autonomously
- Organisational skills
- Effective time management
- Following directions
- Computer knowledge
- Professional appearance and demeanour
- Disinfecting rooms and equipment
- Empathy
- Complying with protocols and procedure
Hospitality Worker
Café Crème on Yandilla
06.2017 - 03.2019
- Customer service
- Answering phones
- Handling food
- Serving food and beverages
- Kitchen duties
- Scheduling bookings
- Taking food and beverages order
- Preparing food
- Communications skills both written and verbal
- Working within a team and autonomously
- Organisational skills
- Verbal communication skills
- Effective time management
Education
Queensland Certificate Of Education -
Pittsworth State High School
Pittsworth2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Active listening
- Organization and time management
- Verbal communication
Attributes
- Work well in team environment
- Able to work autonomously
- Complete work to the best of my abilities
- Excellent organizational skills
- Excellent time management skills
- Able to follow instructions
- Responsible and mature
- Compassion and empathy
Timeline
Admin/Sales
The Barn
06.2021 - Current
Certificate III in Dental Assisting
The Pittsworth Dental Surgery
03.2019 - 06.2021
Hospitality Worker
Café Crème on Yandilla
06.2017 - 03.2019
Queensland Certificate Of Education -
Pittsworth State High School
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