Kirsten Chua
Huntingdale,WA
Summary
Compassionate and dedicated Support Worker currently studying a Bachelor of Nursing at Murdoch University, with experience supporting clients in aged care, disability, community access, and mental health settings. Skilled in personal care, medication support, behaviour management, documentation, and promoting client independence. Strong ability to build rapport with clients while maintaining professional boundaries and providing person-centred care in accordance with NDIS and organisational standards.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Community Support Worker
Maarifah Health
2025.10 - Current
- Provide community access support to NDIS participants, assisting them to engage safely and confidently in social, recreational, and community-based activities.
- Accompany clients to appointments, shopping trips, educational programs, and community events while promoting independence and community participation.
- Support clients in developing daily living skills, including time management, budgeting, meal planning, public transport use, and social interaction.
- Encourage clients to achieve individual goals outlined in their support plans through capacity-building and skill development activities.
- Provide emotional support and companionship to reduce social isolation and enhance overall wellbeing.
- Assist clients to build confidence, self-advocacy skills, and meaningful community connections.
- Monitor client wellbeing and report concerns, incidents, or changes in behaviour to relevant coordinators and support teams.
- Maintain professional relationships with clients, families, support coordinators, and other stakeholders.
- Complete accurate progress notes and documentation in accordance with NDIS and organisational requirements.
- Promote person-centred care, client choice, dignity, and independence at all times.
Residential Support Worker
Extend Home Health Care
2024.11 - Current
- Provide one-on-one support to clients with complex mental health and psychosocial needs within home and community settings.
- Assist clients with daily living activities, including meal preparation, grocery shopping, household cleaning, laundry, and maintaining a safe living environment.
- Provide medication reminders and support with Webster packs in accordance with individual care plans.
- Monitor clients’ physical and emotional wellbeing, including sleep patterns, mood fluctuations, behavioural changes, and potential risk factors.
- Implement de-escalation techniques and behaviour support strategies during periods of distress or emotional dysregulation.
- Support clients to attend appointments, engage in community activities, and maintain social connections.
- Liaise with healthcare professionals, pharmacies, trustees, family members, and support coordinators regarding client needs and wellbeing.
- Maintain accurate progress notes, incident reports, and client documentation in accordance with NDIS and organisational requirements.
- Promote client independence, choice, dignity, and person-centred care while maintaining professional boundaries.
- Respond calmly and professionally to challenging behaviours while ensuring client and staff safety.
Residential Support Worker
Apollo Care
2024.09 - 2026.02
- Provide in-home support to elderly clients, assisting them to maintain independence and quality of life within their own homes.
- Perform domestic assistance duties including cleaning, laundry, vacuuming, mopping, changing bed linen, and maintaining a safe living environment.
Assist clients with grocery shopping, meal preparation, and other daily household activities. - Provide companionship and emotional support to reduce social isolation and promote wellbeing.
- Support clients to attend medical appointments, community activities, and social outings.
- Monitor client wellbeing and report any concerns or changes in condition to supervisors and care coordinators.
- Build positive and respectful relationships with clients while promoting dignity, choice, and independence.
- Maintain accurate documentation and progress notes in accordance with organisational policies and care requirements.
Assistant in Nursing
St John of God Hospital
2023.07 - 2023.08
- Provided compassionate patient care, ensuring comfort and safety during daily activities.
- Assisted nursing staff with medical procedures, enhancing operational efficiency within patient care settings.
- Monitored vital signs and reported changes to healthcare team, contributing to timely interventions.
- Maintained accurate patient records and documentation, ensuring compliance with hospital protocols.
- Supported residents with mobility, transfers, positioning, and safe use of mobility aids under supervision.
- Supported the use and maintenance of clinical equipment, including lifting aids, pressure-relieving devices, and mobility equipment.
- Demonstrated compassion, professionalism, and respect when supporting elderly residents with diverse care needs.
Education
Bachelor of Science - Nursing
Murdoch University
Perth, WA07.2028
Diploma - Health Sciences
Edith Cowan University
Perth, WA11.2025
Certificate III in Individual Support -
Stanley College
WA08.2023
Skills
- Behavioral support
- Disability awareness
- Transportation assistance
- Individualized support
- Housing assistance
- First aid and CPR
- Decision-making
- Time management
- Mental health awareness
- Direct care
- Meal preparation
Certification
- First Aid & CPR
- Medication Administration Training
- Manual Handling Training
- NDIS Worker Orientation Module
- NDIS Worker Screening Check
- Working With Children Check (WWCC)
- Driver’s Licence
- 100-Hour Hypnotherapy Certification Training
Languages
English
Chinese (Mandarin)
Chinese (Cantonese)
Timeline
Community Support Worker
Maarifah Health
2025.10 - Current
Residential Support Worker
Extend Home Health Care
2024.11 - Current
Residential Support Worker
Apollo Care
2024.09 - 2026.02
Assistant in Nursing
St John of God Hospital
2023.07 - 2023.08
Bachelor of Science - Nursing
Murdoch University
Diploma - Health Sciences
Edith Cowan University
Certificate III in Individual Support -
Stanley College