Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kirsty Lee

Norman Park,QLD

Summary

Dedicated Receptionist with more than a decade of experience in retail office settings assisting customers and teammates. Dependable and quick-learning team player with effective communication and organization skills. Maintains professional appearance and demeanour and expertly completes assigned tasks with focus on quality. Positive and upbeat attitude while greeting and interacting with customers, answering calls, updating documents and organising files. Committed to delivering excellence in all facets of customer service and administrative support. Hardworking and passionate job seeker, ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

Receptionist

ANACONDA
01.2021 - 01.2024
  • Enhanced customer satisfaction by efficiently managing the front desk operations and handling high call volumes.
  • Assisted in training new receptionists to uphold company standards and maintain quality service delivery.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Receptionist

SUPERCHEAP AUTO
01.2013 - 01.2020
  • While in this role the duties included cash handling, reconciliation, customer service, main communication between customers and stakeholders
  • Experience in placing orders and following up on customer orders.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Education

Bachelor's of Behavioural Science (Psychology) - Psychology

Queensland University of Technology
Brisbane, QLD
07.2026

Diploma of Counselling Skills - Counselling

Australian College of Applied Psychology
Brisbane, QLD
01.2019

Skills

  • Data Entry
  • File Management
  • Professional Demeanour
  • Customer and Client Relations
  • Correspondence Distribution
  • Verbal and Written Communication
  • Service-Oriented Mindset
  • Time Management
  • Telephone Skills
  • Problem Solving
  • Multitasking Abilities
  • Conflict Resolution
  • Excellent Communication

Timeline

Receptionist

ANACONDA
01.2021 - 01.2024

Receptionist

SUPERCHEAP AUTO
01.2013 - 01.2020

Bachelor's of Behavioural Science (Psychology) - Psychology

Queensland University of Technology

Diploma of Counselling Skills - Counselling

Australian College of Applied Psychology
Kirsty Lee