Open To Work
Kirsty Snowdon
Support Worker / Business Support - Health Care
Perth,WA
Summary
Compassionate and reliable British citizen relocating from Australia in October 2026, bringing early career experience in residential aged care, high-care nursing homes, dementia-specific units, and in-home support. I am actively refreshing and updating my skills through the UK Care Certificate, renewed First Aid/CPR training, and the reinstatement of my Certificate III (Individual Support) via RPL. My approach is gentle, person-centred, and grounded in supporting older and vulnerable people to feel safe, respected, and independent in their own homes. With strong communication, organisation, and safeguarding awareness, I offer full flexibility for consistent live-in care placements, particularly in Kent and surrounding areas. I have a genuine commitment to delivering warm, dignified, and reliable home-based care.
Overview
28
28
years of professional experience
Work History
Youth Support Worker
Rotary Residential College
Perth, WA
2024.02 - 2025.08
- Provided individual tutoring in math and English for students aged 12–16.
- Supported students in addressing emotional, social, and academic challenges.
- Supervised daily activities and routines for youth in residential care.
- Facilitated group activities to enhance social skills and teamwork among residents.
- Liaised effectively with parents, staff, and external service providers.
- Maintained accurate documentation of incidents, behaviors, and progress reports.
- Monitored safety protocols to ensure a secure environment for all residents.
- Encouraged completion of daily chores and personal hygiene practices.
Online English/Math Tutor
Kinetic Education
, WA
2024.04 - 2025.08
- Delivered math and English tutoring to primary and secondary students online.
- Managed a caseload of 300 families, and maintained accurate CRM documentation.
- Adapted lesson plans to support individual learning needs.
- Conducted one-on-one tutoring sessions to enhance understanding.
- Provided constructive feedback to students on their progress.
- Collaborated with parents to address student challenges and goals.
- Assessed student performance to adjust instructional methods accordingly.
- Encouraged students to ask questions about topics they did not understand.
- Helped students review and understand previous lessons to make connections with new lessons.
- Worked closely with students to help develop math and essay writing skills.
- Assisted students in developing effective study habits and strategies for success in school.
Business Support Administrator
CQMS Razer
Perth, WA
2019.11 - 2023.12
- Facilitated administrative and compliance tasks for executives and project teams.
- Managed documentation, tender submissions, and audit preparations efficiently.
- Maintained databases for employee records and compliance tracking.
- Streamlined office processes, producing reports and case studies for Marketing department.
- Prepared detailed reports and documentation for executive meetings and presentations.
- Assisted onboarding of new staff through training on company policies.
Administration & Client Support Officer
Telstra Business Centre
2015.04 - 2019.10
- Managed high-volume client inquiries through phone, email, and in-person interactions.
- Delivered professional customer service while ensuring accurate record-keeping.
- Supported daily office operations and managed supply inventory effectively.
- Served as initial point of contact for client visits to foster positive experiences.
- Coordinated service delivery processes to ensure timely responses to client inquiries.
- Developed documentation for operational procedures and guidelines to enhance efficiency.
- Trained new staff on company policies and operational standards for consistency.
- Maintained strong working relationships with team members and management for collaboration.
Community Aged Care Worker
Perth Home Care Services
, WA
2005.03 - 2007.01
- Supported clients in daily living activities and personal care requirements.
- Administered medication and tracked client responses to treatments effectively.
- Engaged with families to communicate updates on client health status.
- Maintained thorough documentation of client care and progress for ongoing assessment.
- Ensured safety and cleanliness through consistent housekeeping efforts.
- Delivered companionship and emotional support to enhance overall quality of life.
Agency Carer
Flexi Care
, WA
2002.03 - 2005.09
- Provided compassionate care to residents in high-care nursing homes and dementia facilities.
- Assisted residents with daily living activities, ensuring comfort and safety during bathing, dressing, eating, and mobility.
- Monitored health conditions, promptly reporting changes to nursing staff for immediate attention.
- Maintained cleanliness and organisation of living spaces to enhance overall resident comfort.
- Cultivated a calm, reassuring presence in challenging situations to support residents effectively.
Aged Care Worker
Rowethorpe - Uniting Church Homes
Perth, WA
1997.08 - 2005.01
- Monitored residents' health conditions, promptly reporting changes to nursing team.
- Administered medications using Webster pack to ensure proper dosage.
- Supported residents with personal care and daily living activities to promote comfort.
- Provided emotional support and companionship, enhancing overall well-being.
- Documented care activities to maintain compliance with regulations and standards.
- Maintained clean, safe environments for residents and staff through diligent maintenance.
- Participated in recreational activities to improve residents' quality of life.
- Kept detailed records of services, condition changes, and progress notes for accuracy.
Education
Bachelor of Arts - Professional Writing & Presentation
Curtin University
WA2005-02
Skills
- Person-centred care and companionship
- Personal care and mobility support
- Medication prompting
- Safeguarding awareness and risk reduction
- Household management and daily living support
- Communication and rapport building
- Calm, patient, and empathetic approach
- Documentation and organisation skills
- Professional writing and administration
- Emotional support skills
Training * Skill Development
- Ongoing CPD, Dementia care, medication safety, person-centred support, safeguarding (CareLearning UK)
- UK Care Certificate, Completed all 15 standards with certifications (CareLearning UK)
- Certificate III in Individual Support (Aged Care), Theory completed & placement partially completed (pursuing RPL/reinstatement)
Availability And Preferences
Available for live‑in carer placements from 10/01/26, with full flexibility for rota patterns, placement lengths, and festive‑season work. Preference for placements in Kent (family visits only between assignments), though open to other areas accessible by public transport. Hold a full driver’s licence but will not have access to a vehicle. Committed to consistent, reliable, long‑term placement work.
Attributes
- Mature, grounded, and emotionally intelligent
- Warm, respectful, and consistently client-focused
- Highly adaptable, dependable, and calm under pressure
- Strong ethical standards with clear professional boundaries
- Genuine passion for supporting older people to live safely and well at home
- Committed to continuous learning, skill development, and best-practice care
Timeline
Online English/Math Tutor
Kinetic Education
2024.04 - 2025.08
Youth Support Worker
Rotary Residential College
2024.02 - 2025.08
Business Support Administrator
CQMS Razer
2019.11 - 2023.12
Administration & Client Support Officer
Telstra Business Centre
2015.04 - 2019.10
Community Aged Care Worker
Perth Home Care Services
2005.03 - 2007.01
Agency Carer
Flexi Care
2002.03 - 2005.09
Aged Care Worker
Rowethorpe - Uniting Church Homes
1997.08 - 2005.01
Bachelor of Arts - Professional Writing & Presentation
Curtin University