Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kirti

Blacktown,Australia

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Night Shift Filler

Woolworths Group
05.2024 - Current
  • Provided excellent customer service when encountering late-night shoppers seeking assistance or guidance.
  • Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.
  • Streamlined the restocking process by collaborating with fellow team members to complete tasks efficiently.
  • Ensured a safe work environment by promptly addressing spills, broken items, or other hazards.
  • Improved inventory accuracy by diligently restocking shelves and ensuring correct product placement.
  • Increased customer satisfaction with timely and accurate stocking of products in their designated areas.
  • Maintained compliance with company policies regarding safety standards, proper lifting techniques, and equipment usage during overnight hours.

All Rounder in Front of House

The T-Spoon Café
02.2024 - Current
  • Taking orders, delivering food, and ensuring customer satisfaction
  • Doing preps and dishwashing for the kitchen
  • Cleaning and sanitizing tables in between guests
  • Welcoming customers as and when they arrive
  • Creating cold beverages and coffees according to the customers' specifications.
  • Resolved guest complaints or concerns professionally and efficiently to ensure customer satisfaction.
  • Answered telephone to make reservations and take orders.
  • Assisted guests with menu selections, offering recommendations based on dietary preferences and restrictions.

Childcare Educator (Casual)

Young Academics Early Learning Centre
03.2023 - Current
  • Assisted in developing and implementing daily routines such as snack time, outdoor playtime, nap time
  • Maintained a safe environment for all children under care by adhering to safety regulations
  • Managed conflicts between different children while ensuring respect towards each other is always maintained
  • Observed child behavior to assess their needs and plan activities accordingly
  • Provided guidance and support when required for special needs children enrolled in program.

Disability Support Worker (Casual)

Divine Community Services
02.2024 - 06.2024
  • Helped people to get to different locations
  • Making strong connections with the client to make them more comfortable
  • Aiding them in doing their household and personal chores
  • Taking care of the client's needs and requirements and reminding them of their medications
  • Helping them with personal hygiene and organizing social events with friends and family.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Drove clients safely to social activities and appointments.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.

Cashier

Radhe Wholesale and Retail
09.2022 - 01.2024
  • Accepted cash and credit card payments, issued receipts and provided change
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
  • Performed other duties as assigned by management
  • Stocked shelves with merchandise when needed
  • Helped customers find specific products, answered questions, and offered product advice
  • Issued receipts, refunds, credits or change due to customers
  • Conducted price checks for special orders or discounts as requested by customers.

Sandwich Artist

Subway
12.2022 - 03.2023
  • Completed opening, closing and shift change tasks by following company guidelines
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes
  • Kept customer and food preparation areas clean and well-organized
  • Sanitized food storage and preparation areas to comply with food health and safety requirements
  • Provided excellent customer service by addressing inquiries promptly and professionally.

Education

Diploma in Childhood Education and Care -

Astral Skills Institute of Australia
Campbelltown, NSW

CETIFICATE III - Early Childhood Education

ASTRAL SKILL INSTITUTE OF AUSTRALIA
Campbelltown, NSW
03.2024

Certificate IV in Ageing Support - AGEING SUPPORT

International Institute of Education And Training
Sydney, NSW
02.2024

Skills

  • Special Needs Support
  • Cleaning and Sanitation
  • Payment Processing
  • Menu Memorization
  • Attention to Detail
  • POS Systems
  • Teamwork and Collaboration
  • Flexible Schedule
  • Safe Food Handling
  • Punctual and Reliable

Adaptable mindset

Cleanliness standards

Professional Appearance

Positive demeanor

Certification

Police Check

Working with children check

CPR

First Aid, Cleared

Languages

English
Hindi
Punjabi

Timeline

Night Shift Filler

Woolworths Group
05.2024 - Current

All Rounder in Front of House

The T-Spoon Café
02.2024 - Current

Disability Support Worker (Casual)

Divine Community Services
02.2024 - 06.2024

Childcare Educator (Casual)

Young Academics Early Learning Centre
03.2023 - Current

Sandwich Artist

Subway
12.2022 - 03.2023

Cashier

Radhe Wholesale and Retail
09.2022 - 01.2024

Diploma in Childhood Education and Care -

Astral Skills Institute of Australia

CETIFICATE III - Early Childhood Education

ASTRAL SKILL INSTITUTE OF AUSTRALIA

Certificate IV in Ageing Support - AGEING SUPPORT

International Institute of Education And Training

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