Kirti Khanna
Sydney,Australia
Summary
Experienced in customer service, deli operations, and restaurant floor staff roles, with a strong ability to multitask and work efficiently in fast-paced environments. Skilled in taking orders, managing customer inquiries, and operating POS systems for accurate transactions.
Overview
2
2
years of professional experience
Work History
Waitress/Floor Staff
Billus Indian Eatery
03.2024 - 06.2024
- Greeted and seated customers, took food and drink orders, and provided information about menu items.
- Delivered orders to tables in a timely manner, ensuring accuracy and customer satisfaction.
- Assisted with opening and closing procedures, including setting up dining areas and restocking supplies.
Customer Service Team Member
Woolworths Supermarket
12.2024 - Current
- Assist customers by answering product inquiries, processing transactions, and addressing any issues in a professional and friendly manner
- Effectively multitask in a busy environment, managing customer requests, phone inquiries, and register operations simultaneously.
- Processed transactions accurately using point-of-sale systems, maintaining checkout efficiency.
Deli Team Member
Woolworths Metro
08.2024 - 11.2024
- Manage daily operations of the deli department, including baking, packaging, and stocking products to meet customer demand.
- Efficiently handle heavy lifting and ensure proper stock rotation.
- Thrive in a fast-paced environment, utilizing strong time management skills to meet routine demands.
Waitress/Floor Staff Member
Mehmaan Indian Cuisine
11.2024 - Current
- Managed multiple tables efficiently during peak hours, ensuring timely food and beverage delivery
- Collaborated with kitchen staff to ensure accurate order preparation and presentation
- Trained new team members on restaurant protocols and service standards with help of prior hospitality experience.
Education
Bachelor's - Psychology
Macquarie University
Sydney, NSWSkills
- Customer service
- Strong multitasking
- Time management
- Cash handling
- Hospitality service expertise
- Problem resolution
Timeline
Customer Service Team Member
Woolworths Supermarket
12.2024 - Current
Waitress/Floor Staff Member
Mehmaan Indian Cuisine
11.2024 - Current
Deli Team Member
Woolworths Metro
08.2024 - 11.2024
Waitress/Floor Staff
Billus Indian Eatery
03.2024 - 06.2024
Bachelor's - Psychology
Macquarie University