Kishore Reddy Naladimmu
Dayton,WA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Hospital Pharmacy Technician
HPS Pharmacies, St John Of God Midland Hospitals
01.2022 - Current
- Prepared packaging and labels for prescriptions, verifying the accuracy of dosage, side effects, interactions, and refill instructions.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Preparing and filing patients' medication profiles.
- Ordering pharmacy and hospital stock using i-Pharmacy software.
- Handling S4 and S8 medications as per law.
- Answers and resolves inbound inquiries from doctors and nurses.
- Inventory Control (maintaining lean inventory of hospital wards).
Customer Service Cashier
7 Eleven Franchise
02.2020 - 12.2022
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Processed customer orders and accurately handled payment transactions.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Utilized POS system to handle customer cash and credit card transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Answered product questions using knowledge of sales and store promotions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Quality Control Technician
Salad Fresh
09.2014 - 02.2020
- Worked as quality control technician and production worker for Salad Fresh.
- Checking temperatures and quality of finished product
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Inspected raw materials and finished products to verify quality and disposed of items that did not meet safety requirements.
- Tracked and analyzed product quality data to identify trends and insights.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
- Performed routine maintenance and calibration on testing equipment.
- Adhered to safe and clean area procedures to comply with agency and regulatory mandates.
- Keeping the workplace clean and tidy.
Medical Representative
Menarini Group
10.2012 - 06.2014
- Scheduled, updated and maintained product preparations and customer promotions.
- Recognized trends within territory and industry to create proactive plans.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centres and primary provider physicians.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Conducted routine product demonstrations to verify proper utilization and improve patient outcomes.
Pharmacy Assistant
Andhra University Dispensary
04.2011 - 08.2012
- Stacking and displaying goods for sale
- Determining customer requirements and advising customers on the selection, price, and usage of medicines.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Tracked pharmacy inventory and reported medication numbers to lead pharmacists.
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Prepared packaging and labels for prescriptions, verifying the accuracy of dosage, side effects, interactions, and refill instructions.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Education
Advanced Diploma - Information Technology
Sandhurst Institute
Sydney, NSW2021
Master of Science - Health Services Administration
Griffith University
Brisbane, QLD2017
Bachelor of Science - Pharmaceutical Sciences
Andhra University
Visakhapatnam, India09.2012
Skills
- Technical Skills (i-Pharmacy)
- MS Office (Word, Excel, PowerPoint, Teams)
- Documentation Skills
- Conflict Resolution Techniques
- Hospital Inventory Maintenance
- Pharmacy Relations
- Hospital Pharmacy Procedures
- Pharmacy Protocols
- Plan-O-Gram Implementation
- POS Inventory System Operation
- Laboratory Computer Systems
- Product Demonstrations and Presentations
Languages
English
Full Professional
Hindi
Native or Bilingual
Telugu
Native or Bilingual
Timeline
Hospital Pharmacy Technician
HPS Pharmacies, St John Of God Midland Hospitals
01.2022 - Current
Customer Service Cashier
7 Eleven Franchise
02.2020 - 12.2022
Quality Control Technician
Salad Fresh
09.2014 - 02.2020
Medical Representative
Menarini Group
10.2012 - 06.2014
Pharmacy Assistant
Andhra University Dispensary
04.2011 - 08.2012
Advanced Diploma - Information Technology
Sandhurst Institute
Master of Science - Health Services Administration
Griffith University
Bachelor of Science - Pharmaceutical Sciences
Andhra University
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