Renee Petrecca
Clyde North
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Hospital Pharmacy Technician
Monash Health
03.2019 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labelling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Assisted with Patient enquiries face to face.
- Assisted with Nurse enquiries on the wards.
Community Pharmacy Technician
Casey Superclinic
01.2012 - 03.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labelling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Filing and administraion
Education
Certificate IV - Hospital Administration/Health Services
SWC Training
St Kilda, VIC11-2021
Skills
- Problem-solving skills
- Team collaboration
- Workflow optimization
- Delivering medication to imprest
- Delivering medications to nurses
- Accuracy technician-checking charts to ensure medications supplied is correct
- Signing in S48 and S4D medicines to the safe on the wards
- Patient confidentiality
- Prescription filling
- Pharmacy and customer records management
- Drug inventory control
- PBS knowledge
Timeline
Hospital Pharmacy Technician
Monash Health
03.2019 - Current
Community Pharmacy Technician
Casey Superclinic
01.2012 - 03.2018
Certificate IV - Hospital Administration/Health Services
SWC Training
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