Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Availability
Personal Information
Rsa
Accomplishments
Websites
Timeline
Generic

KIYOKO HIRANO

Unit 63 9-11 Weston Street Rosehill,NSW

Summary

Accomplished professional with 16 years of experience at MUFG Bank Ltd. in Hong Kong, demonstrating expertise in financial services. I recently returned to Australia with my husband.

Committed to tackling diverse challenges to enhance skills and drive results. I might cause some inconvenience at first, but I plan to work harder than anyone else to contribute to the company.

Overview

26
26
years of professional experience

Work History

Banking Consultant

ANZ Bank
Surfers Paradise, Australia
05.2024 - 08.2024
  • Counting cash from ATM machine
  • Promoting campaign of home loan / credit card / insurance
  • Responding to inquiries at branch or by e-mails
  • Conducting Due Diligence and opening new account
  • Contacting customers when the cash cards is ready
  • Helping customers how to use ATM machine
  • Assisting other staff for customers who speak only Japanese

Assistant Vice President (Deposit Department)

MUFG Bank Ltd
Hong Kong, Hong Kong
10.2007 - 07.2023
  • Authenticating cheque details and managing ledgers
  • Authorizing transactions up to certain limits
  • Conducting CRS/FATCA
  • Arranging to deduct A/C monthly charges
  • Supporting Marketing Department
  • Checking details of time deposit from system (Updating of term deposits)
  • Confirming interest rates/applicable rates daily base and supporting tellers
  • Checking details of bankruptcy from gazette
  • Receiving/responding to inquiries from potential clients and Japanese branches
  • Checking due diligence based on the customer information
  • Conducting Financial Instrument of Exchange Law to clients residing in Japan
  • Checking cash in vault at the end of each day

Waitstaff

Ju Ju Japanese Restaurant
Kings Cross, Australia
04.2006 - 08.2007

Documentation Clerk

Sumikin Bussan Corporation Ltd
Tokyo, Japan
10.2003 - 12.2005
  • Managing exports in steel exporting industry: checking contents of letters of credit
  • Monitoring progress of orders with makers
  • Updating progress to marketing side
  • Arranging containers for orders with shipping companies
  • Booking insurance policies for orders
  • Preparing necessary exporting documents.

Export Documentation Checker

Mizuho Bank Ltd
Tokyo, Japan
10.2002 - 09.2003
  • Examining whole sets of exporting documents for contradictions between documents and letters of credit.

Server

Outback Steakhouse
Tokyo
10.1999 - 09.2002

Documentation Clerk

MC Metal Office Corporation
Tokyo, Japan
07.1998 - 09.2002
  • Checking contents of letters of credit
  • Monitoring progress of orders with iron makers
  • Updating progress to marketing side
  • Arranging containers for orders with shipping companies
  • Booking insurance policies for orders
  • Preparing necessary exporting documents based on letters of credit
  • Arranging translation of documents/obtaining VISA if necessary
  • Picking up bill of loading
  • Conducting final checks

Education

Certificate - English

Hiroshima College of Foreign Languages
Hiroshima, Japan

General English Course - Sydney

Uniworld College
Sydney

Certificate II - Business

Bridge Business College
Sydney

Skills

  • Native Japanese speaker and fluent in English
  • Cooperative teamwork
  • Problem-solving abilities
  • Customer service skills and communication skills
  • Detail-oriented approach
  • Data entry
  • Experience of International logistics

References

Available and will be supplied upon request.

Hobbies and Interests

  • I love dogs / Playing basketball / Hiking / Dancing / Music / Travel / Meeting new people

Availability

Available for immediate start.

Personal Information

  • Nationality: Japanese
  • Visa Status: Resident Return Visa (subclass 155)/Partner (subclass 100)

Rsa

New South Wales and Queensland - Current Certificate holder

Accomplishments

  • Received a certificate for 10 years' contribution to MUFG Bank, Ltd

Timeline

Banking Consultant

ANZ Bank
05.2024 - 08.2024

Assistant Vice President (Deposit Department)

MUFG Bank Ltd
10.2007 - 07.2023

Waitstaff

Ju Ju Japanese Restaurant
04.2006 - 08.2007

Documentation Clerk

Sumikin Bussan Corporation Ltd
10.2003 - 12.2005

Export Documentation Checker

Mizuho Bank Ltd
10.2002 - 09.2003

Server

Outback Steakhouse
10.1999 - 09.2002

Documentation Clerk

MC Metal Office Corporation
07.1998 - 09.2002

Certificate - English

Hiroshima College of Foreign Languages

General English Course - Sydney

Uniworld College

Certificate II - Business

Bridge Business College

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KIYOKO HIRANO