Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kate  Mulvey

Kate Mulvey

Brunswick,VIC

Summary

As a dedicated counseling student, I am wholeheartedly committed to my personal and professional growth and development. I am excited to enhance my client-centered skills and expand my knowledge in a holistic work environment. My experience in client intake has enabled me to develop a compassionate and trauma-informed approach, which I believe is essential for providing effective counseling services.

I am passionate about serving diverse populations and exploring different settings to broaden my counseling knowledge. In particular, community services and supporting women facing challenges such as domestic conflict, addiction, and family issues are areas that intrigue me. My personal experiences, including the challenges of motherhood and caring for my father during his health battles, have instilled in me a deep sense of compassion and self-awareness.

I am devoted to continually improving my abilities to provide culturally sensitive and professional support that promotes optimal well-being for my clients. I am confident that my dedication, empathy, and commitment to excellence make me an ideal candidate for any counseling position.

Overview

5
5
years of professional experience

Work History

Medical Receptionist / Client Support

The Urban Alchemist Holistic Medical Clinic
01.2023 - Current
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of services and creating welcoming, positive experiences.
  • Communicated with empathy and compassion whilst conducting client intake, and assisted clients who were experiencing debilitating health conditions with trauma-informed support strategies.
  • Liaised with NDIS Plan Managers and supported NDIS clients to promote optimum health outcomes and client autonomy.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Supported therapists with workplace conflict resolution, updated Policies and Procedures to reflect the clinic's values and philosophy, and created client intake forms to optimize client experience and relationship building.
  • Notified manager of incidents and potential incidents relating to patients and staff for swift action.

Textile Designer

Adairs Retail Group
12.2018 - 10.2022
  • Worked independently and in team environment to design new products.
  • Regularly presented to customers and industry groups on textile designs and design techniques.
  • Developed intricate and unique designs using Adobe Design Suite.
  • Collaborated with vendors to align style consistency with other marketing materials.
  • Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.

Education

Graduate Diploma - Counselling And Psychotherapy

Cairnmillar Institute
Melbourne, VIC
11.2024

Masters - Counselling

Australian Institute of Professional Counsellors
Brisbane - Online

Bachelor of Arts - Textile Design

Royal Melbourne Institute of Technology
Melbourne, VIC
11.2017

Skills

  • Time Management
  • Relationship Building
  • Computer Proficiency and Quick Learner of New Programs
  • Strong Analytical and Problem-Solving Skills
  • Understanding Customer Needs
  • Microsoft Office, POS Systems
  • Health Education and Awareness of Holistic Medicine
  • Cultural Awareness and Fostering Customer Relationships
  • Patient Care and Confidentiality
  • Information Documentation

Accomplishments

    I have experience volunteering with MND Queensland, an organization that supports those affected by Motor Neurone Disease, as well as the Australian Red Cross. Additionally, I have had the privilege of co-facilitating noble silence retreats, meditation and breathwork retreats with practitioners at The Urban Alchemist. Lastly, I have co-facilitated Women's Circles, which meet seasonally and provide a supportive and safe space for women to connect, share, and gather.

Timeline

Medical Receptionist / Client Support

The Urban Alchemist Holistic Medical Clinic
01.2023 - Current

Textile Designer

Adairs Retail Group
12.2018 - 10.2022

Graduate Diploma - Counselling And Psychotherapy

Cairnmillar Institute

Masters - Counselling

Australian Institute of Professional Counsellors

Bachelor of Arts - Textile Design

Royal Melbourne Institute of Technology
Kate Mulvey