Honnie Gibson
Burpengary,QLD
Summary
Friendly, caring and compassionate Student Nurse well-versed in nursing fundamentals. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Receptionist / Doctors Support
Health Hub Doctors
12.2021 - Current
- Adhered to strict guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out, vaccination appointments, Covid-19 Testing appointments and Specialist appointments
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patients medicare, and Healthcare Card history to keep information current.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash, cleaning glass, cleaning air purifiers, sanitising waiting room chairs and children's nook.
- Checked in patients For Covid-19 vaccinations, scheduled follow up appointment for vaccine, gave patients current Covid-19 Vaccination time schedule for each vaccine and age group.
- Performed Medical reception duties in Covid-19 & Respiratory clinic
- Supported Covid-19 clinic doctors with medical screening questions and observations, triaged patients in treatment bay for emergency screening
- Sanitised workspace, patient waiting areas, and all Covid-19 PPE throughout the day
Owner
JVDESIGNS1319
12.2020 - 04.2022
- CURRENT
- Designing and creating custom HTV apparel
- Designing and creating custom HTV apparel
- Set pricing structures according to market analytics and emerging trends.
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
- Leveraged social media to expand market reach and facilitate sales agent recruitment.
- Formed and sustained strategic relationships with clients.
- Managed daily operations, client relations and IT.
Senior supervisor
Ed Harry
05.2018 - 12.2018
- Greeting customers as soon as they walk through the door with high levels of customer service as well as following through with farewells
- Aid all customers in the store, via phone conversation or via email
- Receive in and complete incoming stock procedure as well as stock transfers in an efficient timely manner
- Following through with orders for customers
- Conduct financial transactions including opening and closing the POS System, eftpos transactions
- Good housekeeping i.e
- Providing a clean and hygienic environment
- Replenishing Stock throughout store
- Connect ED - training, finishing all training modules, daily communication and surveys
- Shop change overs, refilling, rearranging store for weekly change overs of sales
- Working towards reaching a store and personal goals
- Setting KPI for team members to reach within their shift and making sure they meet those targets
- Banking
- Ticketing new stock and mark downs
- Using my workplace health and safety to efficiently to set up store
- Opening and closing store
- Following through with supervisor duties
- Suit fittings, helping the customer get the correct fitting outfit
- Upselling, ensuring customers leave with 2 or more items per sale
- Helping train new staff, making sure they are always confident and comfortable
Customer Service
GlamaCo Hair & Beauty
02.2017 - 05.2018
- Answering phones
- Greeting customers
- Incoming stock procedure
- Using google chrome Asana program
- POS – Point Of Sales
- Packing Stock
- Receiving orders
- Recommending and selling products
- Cleaning
- Conducting financial transactions
- Stocktake
- Open and Close Procedures
- Loading and unloading stock onto trolleys in a safe manner
- Warehouse picking and packing
- Web orders, picking, packing and checking
- Banking
- Training and Supervising staff
- Workplace Health And Safety
Education
Bachelor of Nursing - Nursing
Australian Catholic University
Brisbane, QLDCertificate III in hairdressing -
TAFE
Certificate of Completion - Managing Patient Aggression in Your Practice
Australian Association of Practice Management
Qld08.2022
Certificate of Completion - Privacy in Practice
Australian Government Department of Health
Qld03.2022
Certificate of Acknowledgment - COVID 19 - Aged Care Module 1,2,3,4,5,6,7,8,9 & 10
Australian Government Department of Health
Qld02.2022
Certificate of Acknowledgment - COVID 19 - Indigenous Health Module 1,2,3,4 & 5
Australian Government Department of Health
Qld02.2022
Certificate of Acknowledgment - Covid-19 Respiratory Clinic Training
Australian Government Department of Health
Qld01.2022
Certificate of Completion - Covid-19 Vaccination Training Program
Australian Government Department of Health
Qld01.2022
Certificate of Acknowledgment - Infection Control Training - Covid-19
Australian Government Department of Health
Qld01.2022
Certificate of Appreciation - The Leukaemia Foundation's World's Greatest Shave
TAFE
Qld03.2011
Senior Certificate -
Caboolture State High School
2007
Skills
- Best Practice
- FoundU
- Windows XP- Word, Excel, PowerPoint, Publisher
- Internet Navigation/research, email applications
- Google chrome
- Covid-19 training modules online
- HotDoc
- Flexible and Adaptable
- Self-Motivated
- Teambuilding
- MS Office
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Teamwork and Collaboration
- Dependable and Responsible
- PPE Compliance
- Organization and Time Management
- Attention to Detail
- Good Telephone Etiquette
- POS – Point of Sales
- Asana software
- RMS software
- Documentation
- Time Management
- Privacy and Confidentiality
- Infection Control Standards
- Direct Patient Care
- Vital Signs Monitoring
- Mobility Assistance
- Patient Assessments
- Clinical Judgment
- Medical Documentation
- Patient Feeding
- Task Prioritization
- Critical Thinking
- Professionalism
- Infection Control
- Adaptability and Flexibility
- Problem Solving
- Interpersonal Skills
- Self-Reflection
- Cultural Competence
- Empathy and Compassion
- Patient Education
- Pain Management
- Patient Assessment
- Equipment Sterilization
- Patient Consultation
- Wound Care
- First Aid
- CPR/AED
- Patient and Family Advocacy
Certification
CPR
First Aid
Blue Card
Yellow card
Mask fit Test
Timeline
Medical Receptionist / Doctors Support
Health Hub Doctors
12.2021 - Current
Owner
JVDESIGNS1319
12.2020 - 04.2022
Senior supervisor
Ed Harry
05.2018 - 12.2018
Customer Service
GlamaCo Hair & Beauty
02.2017 - 05.2018
Bachelor of Nursing - Nursing
Australian Catholic University
Certificate III in hairdressing -
TAFE
Certificate of Completion - Managing Patient Aggression in Your Practice
Australian Association of Practice Management
Certificate of Completion - Privacy in Practice
Australian Government Department of Health
Certificate of Acknowledgment - COVID 19 - Aged Care Module 1,2,3,4,5,6,7,8,9 & 10
Australian Government Department of Health
Certificate of Acknowledgment - COVID 19 - Indigenous Health Module 1,2,3,4 & 5
Australian Government Department of Health
Certificate of Acknowledgment - Covid-19 Respiratory Clinic Training
Australian Government Department of Health
Certificate of Completion - Covid-19 Vaccination Training Program
Australian Government Department of Health
Certificate of Acknowledgment - Infection Control Training - Covid-19
Australian Government Department of Health
Certificate of Appreciation - The Leukaemia Foundation's World's Greatest Shave
TAFE
Senior Certificate -
Caboolture State High School
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