Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Klevisa Ndrevataj

Adelaide,SA

Summary

Dynamic and results-driven professional with proven experience in customer service, team supervision, and retail operations. Skilled in driving sales performance, enhancing customer satisfaction, and leading teams toward achieving business goals. Strong background in inventory control, staff training, and store presentation. Seeking to leverage leadership skills and a passion for the beauty and cosmetic industry as a Zone Manager at MCCEA Cosmetic.

Overview

3
3
years of professional experience

Work History

Waitress Trainee

Bambini cucina
Adelaide, SA
02.2025 - Current
  • Assisted with menu knowledge and food recommendations to guests.
  • Managed table settings and maintained cleanliness throughout the restaurant.
  • Handled cash transactions and processed payments efficiently at the register.
  • Supported training of new staff on restaurant procedures and service standards.

Shift Supervisor

CIAOBAR
Sansepolcro, Italy
09.2023 - 12.2024
  • Managed inventory levels and coordinated supply orders for bar supplies.
  • Scheduled employee shifts to optimize coverage during peak hours.
  • Supervised and trained new employees in customer service, barista skills, and cash handling.

Shop Assistant

OVS
Sansepolcro, Italy
06.2022 - 07.2023

• Delivered high-quality customer service by offering tailored product recommendations and resolving inquiries.

• Maintained store presentation and ensured compliance with company standards and promotional campaigns.

• Supported inventory management and implemented loss-prevention practices.

Education

Diploma - Early Childhood Care And Education

TAFE SA
SA
07-2027

High School Diploma -

Socio-Health High School
Sansepolcro, Italy
07-2024

Skills

  • Team leadership and staff training
  • Sales growth and KPI achievement
  • Multi-store operations support
  • Customer experience excellence
  • Inventory and loss prevention management
  • Cash handling and reporting

Languages

English
Full Professional
Italian
Native/ Bilingual

Timeline

Waitress Trainee

Bambini cucina
02.2025 - Current

Shift Supervisor

CIAOBAR
09.2023 - 12.2024

Shop Assistant

OVS
06.2022 - 07.2023

Diploma - Early Childhood Care And Education

TAFE SA

High School Diploma -

Socio-Health High School
Klevisa Ndrevataj