Kobe Fursman
MORNINGSIDE,Queensland
Summary
Dynamic hospitality professional with expertise in customer engagement and upselling strategies at Broken Hearts Burger Club. Demonstrated success in staff training and enhancing service standards, while ensuring compliance with health regulations. Recognized for fostering loyal customer relationships and maintaining reliability in fast-paced environments. Career aspirations include leveraging skills to drive operational excellence in the hospitality industry.
Overview
3
3
years of professional experience
Work History
Hospitality Worker
Broken Hearts Burger Club
MORNINGSIDE, Queensland
03.2022 - Current
- Prepared a variety of beverages and food items with attention to hygiene and safety.
- Ensured compliance with health and safety regulations within the restaurant.
- Trained new staff on company policies, service standards, and POS system operation.
- Developed and maintained relationships with regular customers to foster loyalty.
- Assisted guests with making menu choices in an informative and helpful fashion.
Education
High School Diploma -
St Laurence's College
82 Stephens Rd, South Brisbane QLD 410111-2024
Certificate 2 - Hospitality
EDB Training Services Pty Ltd
11-2024
Certificate 3 - Engineering - Technical
TAFE Queensland
QLD11-2024
Certificate 2 - Active Volunteering
IVET Institute Pty Ltd
11-2022
Diploma - Engineering
Queensland University of Technology
Brisbane, QLDSkills
- Excellent communication
- Upselling strategies
- Supply restocking
- POS system operation
- Reliability
- Adaptability
- Computer literacy
- Item recommendation
- Teamwork
- Food safety
- Food preparation
- Prep work
Accomplishments
- First dan black belt Tae Kwon-Do
- Represented Australia at the Tae Kwon Do World Championships in England achieving a silver medal in sparring
References
References available upon request.
Timeline
Hospitality Worker
Broken Hearts Burger Club
03.2022 - Current
High School Diploma -
St Laurence's College
Certificate 2 - Hospitality
EDB Training Services Pty Ltd
Certificate 3 - Engineering - Technical
TAFE Queensland
Certificate 2 - Active Volunteering
IVET Institute Pty Ltd
Diploma - Engineering
Queensland University of Technology
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