Kodi Degney
Newstead,QLD
Summary
Familiar with diverse banking and investment products, deposit accounts and loans. Competent in setting up services, transferring funds, and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Banking Consultant
Suncorp Bank
09.2025 - Current
Barista
Sauced
08.2024 - 09.2026
- Crafted high-quality beverages following exact recipes and customer preferences.
- Trained and mentored new staff on brewing techniques and customer service standards.
- Streamlined inventory management processes to reduce waste and improve efficiency.
- Ensured cleanliness and organization of workstations to maintain health and safety compliance.
Barista
Bellezza group
07.2023 - 11.2024
- Prepare and serve high-quality beverages, ensuring customer satisfaction and repeat business.
- Foster team synergy, ensuring seamless service flow. Mentor new baristas, enhancing overall team performance and consistency.
- Maintain quality control whilst going through 15kgs of coffee a day, ensuring consistency in beverage taste and presentation.
- Uphold rigorous hygiene standards, safeguarding customer health.
- Opened & Closed the store efficiently within the required time frame
- Created great relationships with everyday regular customers
- Improve beverage preparation processes, significantly reducing wait times and enhancing customer satisfaction, leading to increased repeat business.
Barista
ED on Edward
11.2023 - 04.2024
- Managed daily inventory, reducing shortages and boosting operational efficiency.
- Reconciled daily cash and closed POS system, ensuring financial accuracy.
- Handled high-volume rushes, minimizing wait times and enhancing customer satisfaction.
- Adjusted grinders and resolved issues swiftly, maintaining product quality.
- Worked seamlessly with kitchen staff to deliver prompt service. Resolved customer concerns effectively, contributing to high retention rates and positive reviews.
Head Barista
Potted Paradise
07.2022 - 01.2024
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees, or teas.
- Oversaw smooth operations, including setting up, stocking, and breaking down work stations.
- Satisfied customers consistently, quickly meeting needs with knowledgeable service.
- Kept costs low with regular reviews of labour costs and inventory usage.
- Trained staff in wide range of hot and cold drinks and detailed off-menu preparations popular with customers.
- Boosted business profile with unique menu offerings and upbeat atmosphere.
- Trained new workers in correct use of equipment, customer service techniques and beverage recipes.
- Delivered fast and friendly service to handle questions and service complaints.
- Cultivated customer loyalty and promoted word-of-mouth referrals with quality service.
- Developed business strategies to exceed revenue goals.
Second In Charge
Merlo
01.2023 - 06.2023
- Improved team performance, mentoring struggling workers to strengthen job skills and knowledge.
- Increased profits with special offerings, seasonal changes, and promotions.
- Recommended improvements after analyzing service quality and customer feedback.
- Resolved errors and incidents through week review and monitoring.
- Ordered usage and demand-based supply from suppliers.
- Fulfilled financial obligations through cash handling, deposit preparation, and payroll generation.
- Secured money and prevented losses with register and cash handling controls.
- Scheduled and utilized employee resources to fulfill service demand levels.
- Enforced policies and quality standards through supervision and performance reviews.
- Trained team to provide high quality service to guarantee customer satisfaction.
- Developed staff skills through training and mentoring.
- Minimized costs through food, supply, and waste tracking and control.
- Approved timesheets daily ensuring all staff had a break and finished at the correct times.
- Responsible for staying under budget every week
- Collaborated positively with peers and other staff members to maintain a friendly, supportive, and cooperative work atmosphere.
Barista
Merlo
09.2022 - 02.2023
- Helped support team goals by assisting with cleaning tasks, customer needs, and supply replenishment.
- Created warm and welcoming atmosphere by promptly greeting customers and addressing needs.
- Received and processed customer payments.
- Documented complex orders to accurately process payments in POS system.
- Fulfilled orders to exact customer specifications for optimum satisfaction.
- Cleaned and sanitised work areas, utensils and equipment.
- Kept line moving by smoothly inputting orders and payments.
- Promoted sales by setting up attractive product arrangements in display cases.
- Achieved high inspection scores by following health department requirements.
- Ground and bagged beans for sale to customers desiring fresh, at-home coffee.
- Explained to customers how fine or coarse your coffee beans have to be to get the desired extraction using correct instrument
- Prepared and served coffee, espresso drinks, blended coffees, or teas.
- Explained to customers about the flavour notes and body of our in-house blends as well as single origins
- Comfortably free dose
Kitchen Line Worker
The Norman Hotel
06.2021 - 03.2022
- Carried out orders to meet demand in a fast-paced environment.
- Processed orders quickly and prioritised outgoing meals ensuring no orders were lost, forgotten, or delayed.
- Maintained quality control, making sure all meals were at the correct temperature and had the correct sides/garnishes.
- Sending back meals when they weren't up to the correct standards
- Helped waiters run meals to the tables when they were understaffed.
- Facilitate communication between the front of house and the chefs in the kitchen
Cook
Bobs Bakery
03.2021 - 06.2021
- Promoted team efficiency by using downtime to restock supplies and clean surfaces, equipment, and floors.
- Stored food in designated containers, rotated inventory to reduce spoilage, and noted purchasing needs for supervisor review.
- Prioritized orders to maintain efficiency and synchronize timely delivery of guest orders.
- Cross-trained to fill in for absent team members and cover kitchen needs.
- Prioritized food orders to synchronize delivery and reduce wait times.
- Followed established cooking techniques to prepare standard menu options.
- Cleaned and maintained kitchen equipment to comply with sanitation regulations.
- Collaborated with restaurant staff to meet food service demands during peak periods.
- Maintained and recorded proper food temperatures following established policy.
- Managed kitchen supply inventory and requested new items to meet demand.
- Regulated temperature of cooking and heating equipment for food safety.
Waitress/Barista
Howards Smith Wharves
10.2019 - 03.2021
- Identified issues and solutions to eliminate backlog and maximize workflows.
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace.
- Documented, researched and resolved customer service issues.
- Delivered exceptional customer service to bolster strong relationships and build positive experiences.
- Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees.
- Collaborated positively with peers and other staff members to maintain friendly, supportive and cooperative work atmosphere.
- Sanitized high-touch surfaces to protect personnel and customers from viruses and germs.
- Delivered fast and friendly service to handle questions and service complaints.
- Prepared and served coffee, espresso drinks, blended coffees, or teas.
- Achieved high inspection scores by following health department requirements.
- Sanitized work areas, utensils and equipment to minimize infection risks.
- Prepared beverages with speed and accuracy to minimize customer wait times.
Sandwich Artist
Crafty Cuts
01.2019 - 11.2019
- Kept storefront clean and tidy, clearing clutter and restocking utensils.
- Prepared delicious sandwiches to match order specifications and quality standards.
- Interacted well with customers in serving and dining areas.
- Used POS systems to input orders and process payments.
- Sanitized work areas, kitchen tools and dishes to comply with health and safety regulations.
- Communicated with coworkers to prioritize workflow and streamline order preparation.
- Worked with minimum direction and periodic supervision.
- Provided excellent customer service, anticipating problems and resolving issues.
- Participated in regular safety meetings, safety training and hazard assessments.
Education
Hospitality Management
TAFE NSW
NSW07.2018
Skills
Operational efficiency
Know your customer
Payment processing
Loan origination
Anti-money laundering
Portfolio management
Digital banking
Banking operations
Timeline
Banking Consultant
Suncorp Bank
09.2025 - Current
Barista
Sauced
08.2024 - 09.2026
Barista
ED on Edward
11.2023 - 04.2024
Barista
Bellezza group
07.2023 - 11.2024
Second In Charge
Merlo
01.2023 - 06.2023
Barista
Merlo
09.2022 - 02.2023
Head Barista
Potted Paradise
07.2022 - 01.2024
Kitchen Line Worker
The Norman Hotel
06.2021 - 03.2022
Cook
Bobs Bakery
03.2021 - 06.2021
Waitress/Barista
Howards Smith Wharves
10.2019 - 03.2021
Sandwich Artist
Crafty Cuts
01.2019 - 11.2019
Hospitality Management
TAFE NSW