Rebeccah Webb

• Assisted clients with account inquiries, ensuring accurate and timely responses.
• Executed daily banking transactions, maintaining compliance with policies and procedures.
• Collaborated with team members to enhance customer service delivery and satisfaction.
• Resolved client issues efficiently, fostering strong relationships through effective communication.

• Maintained cleanliness and organization of guest rooms and common areas to enhance guest satisfaction.
• Utilized cleaning equipment and chemicals safely, ensuring compliance with health and safety standards.
• Assisted in inventory management by tracking supply levels and reporting shortages to management.
• Responded promptly to guest requests for additional amenities or services, improving overall experience.
• Collaborated with team members to complete daily tasks efficiently, fostering a positive work environment.
• Conducted routine inspections of rooms to ensure quality standards were consistently met.

• Provided exceptional customer service by efficiently handling orders and addressing inquiries.
• Maintained cleanliness and organization of café environment, ensuring compliance with health and safety standards.
• Assisted in training new staff on operational procedures and customer engagement techniques.
• Collaborated with team members to streamline workflow, enhancing overall service delivery speed.

• Supervised daily operations, ensuring adherence to service standards and guest satisfaction.
• Trained and mentored new staff on operational procedures and customer service excellence.
• Streamlined inventory management processes, enhancing efficiency in stock replenishment.
• Coordinated with kitchen staff to ensure timely food preparation and delivery during peak hours.

Commercial cleaning in public school

• Led cross-functional teams to develop and implement strategic program initiatives.
• Coordinated project timelines and resources to ensure on-time delivery of objectives.
• Streamlined communication processes between stakeholders to enhance collaboration and transparency.
• Conducted risk assessments to identify potential issues and implemented mitigation strategies.

• Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
• Trained new staff on menu knowledge, service protocols, and cash handling procedures.
• Collaborated with kitchen staff to ensure accurate order preparation and presentation.
• Developed strong relationships with regular patrons, fostering a welcoming environment for all guests.