Summary
Overview
Work History
Education
Skills
Timeline
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Kolika Hom

Townsville,QLD

Summary

Personable and upbeat with strong aptitude for creating welcoming customer experiences. Understands importance of menu knowledge and efficient order processing, along with maintaining clean and organized dining area. I aim to deliver exceptional customer service and uphold a strong work ethic to elevate team performance and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Wait Staff Member

Wara Sushi
02.2023 - Current
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Deli Clerk

IGA
01.2019 - 03.2021
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.

Education

Bachelor of Science - Occupational Therapy

James Cook University
Townsville, QLD
11.2028

Skills

  • Strong multitasking
  • Efficient organization
  • POS System Operation
  • Professional Appearance
  • Strong Work Ethic
  • Hospitality service expertise
  • Reliable and Responsible
  • Multitasking Abilities

Timeline

Wait Staff Member

Wara Sushi
02.2023 - Current

Deli Clerk

IGA
01.2019 - 03.2021

Bachelor of Science - Occupational Therapy

James Cook University

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Kolika Hom