Komal Dharshna Singh
Melbourne,VIC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a position as a property manager. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Medial Secretary
Eye institute
01.2020 - 01.2021
- Duties include: Preparing patient files, Checking patient information and updating them on file and VIP, Getting reports from patients' optometrists or eye specialists, Booking 5 - 10 patients for their cataract or laser surgeries, Quoting patients for different types of appointments and surgeries we do, Updating Laser spreadsheet, Sending recalls, Applying for Southern Cross Prior approvals, Processing Gem Visa payments, Answering patient queries
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Emergency Department
Counties Manukau District Health board
01.2018 - 01.2020
- Duties include: Preparing ward for patients (charts, labels, white boards, door labels, patient labels and front sheets), Checking patient demographics and making sure they are all up to date, Collating notes putting charts together, Checking all discharge documentation are completed, Transferring patients between wards, clinics and clinicians, Maintenance of clinical notes, Dismantling notes in timely manner, Maintain a clean environment, Answering any patient or visitor queries when required, Ordering old notes for new patients, Faxing orders, Communicating with nurses and doctors regarding patient discharge and transfer, Use of smart page to book transfer of notes
Ward 32 - Gastroenterology
Counties Manukau District Health board
01.2016 - 01.2017
- Duties included: Preparing ward for patients (charts, labels, white boards, door labels, patient labels and front sheets), Checking patient demographics and making sure they are all up to date, Collating notes putting charts together, Checking all discharge documentation are completed, Transferring patients between wards, clinics and clinicians, Maintenance of clinical notes, Dismantling notes in timely manner, Maintaining record of patient movement (outpatient appointments, surgeries, home leaves), Ensuring stock supplies and stationaries levels are maintained, Identifying hazards within the ward areas and minimising the risk for self, patient, colleagues and the public, within your scope, Maintain a clean environment, Answering any patient or visitor queries when required, Communicating with senior nurses for update on patients discharge, appointments, ambulance and interpreter bookings for following day, Ordering old notes for new patients, Faxing orders, Scanning referrals
Administration/Receptionist
Proactive Rehab Ltd
01.2015 - 01.2016
- Duties Included: Booking patients in for Physio appointments, Reminding patients about their appointments, Invoicing patients, Faxing invoices to patients, Scanning invoices, referrals and registration forms, Performing stock take every month, Answering any patient queries, Acc referrals for pain patient, Loading the referral on to gensolve, Checking mentor availability and booking appointments with clients, Tracking patient attendance for appointments for ACC report, Ensuring correct billing are done on gensolve, Ensuring mentor reports are sent through to ACC in a timely manner
Education
Certificate IV - Real Estate
Entry Education
Melbourne08.2024
National Certificate of Business Administration Level 4 Medical Administration Specialisation -
Manukau Institute of Technology
New Zealand01.2015
Certificate in Foundation Education for Tertiary Pathways – Level 2 and 3 -
Manukau Institute of Technology
New Zealand 01.2015
Skills
- Booking patients Appointments
- Booking Cataract and Laser Surgeries
- Taking payments
- Creating patient invoice
- Uploading patient reports
- Arrive and discharge patients
- Ensure patient demographics are checked
- Stack and dismantle patient files
- Print patient Labels
- Check patient notes on to a ward
- Sequence of stacking patient records
- Register Patients
- Appointment Scheduling
- Patient Payments, Daily Takings, invoicing Patients
- Clinical Quality Reports
- DNA Reports
- ACC32’s
- Stock take
- Loading Patient Contracts
- Patient Alerts
- Patient Accounts and Payments
- Accounting Day Book, Banking, Statements
- Accidents Forms and Invoices
- Immunisations and Maternity
- Claims
- ACC45’s
- Microsoft Office
- Outlook, Word, Excel, PowerPoint
- Operate Lync (telephone system)
- Medical transcribing using Olympus Dictation software
- Operate Skype for business
Personalobjective
With my desire to work in the Health Care environment; I took the opportunity to study the National Certificate of Business Administration Level 4 Medical Administration Specialisation at Manukau Institute of Technology. During my previous jobs I have obtained an understanding of patient management software and patient records file management, along with patient confidentiality.
References
- Nargis Lata, Team Leader, Middlemore Hospital - Emergency Department, 021 413 803
- Wendy Forte, Team Leader, Manurewa Medical center, 027 323 1341
Timeline
Medial Secretary
Eye institute
01.2020 - 01.2021
Emergency Department
Counties Manukau District Health board
01.2018 - 01.2020
Ward 32 - Gastroenterology
Counties Manukau District Health board
01.2016 - 01.2017
Administration/Receptionist
Proactive Rehab Ltd
01.2015 - 01.2016
Certificate IV - Real Estate
Entry Education
National Certificate of Business Administration Level 4 Medical Administration Specialisation -
Manukau Institute of Technology
Certificate in Foundation Education for Tertiary Pathways – Level 2 and 3 -
Manukau Institute of Technology
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