Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KOMAL HASSAN

Prospect,Australia

Summary

Dynamic Sales Coordinator with a proven track record at HYPER STAR, excelling in order processing and client engagement. Expert in sales reporting and process improvement, I effectively resolved issues and enhanced customer satisfaction. Skilled in CRM data management, I consistently drove results through strategic communication and relationship-building.

Overview

4
4
years of professional experience

Work History

Sales Coordinator

HYPER STAR
LAHORE, PUNJAB
06.2022 - 01.2025
  • Processed orders received from customers within specified timelines.
  • Maintained accurate records of sales activity and generated reports for management review.
  • Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
  • Developed and implemented processes to ensure accurate data entry into the customer relationship management system.
  • Conducted weekly and monthly meetings to review progress against goals and objectives.

Customer Service Representative

METRO
LAHORE, PUNJAB
03.2021 - 04.2022
  • Provided accurate information about products and services to customers.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Answered customer inquiries via phone, email, and chat.

Education

Bachelor of Science -

SPRING TIDE ENGLISH IMMERSION
BAHAWALNAGAR
02-2021

Skills

  • Order processing and data entry
  • Sales reporting and analysis
  • Customer relationship management
  • Client communication and engagement
  • Process improvement strategies
  • Issue resolution
  • Schedule management
  • Upselling strategies

Languages

English
Full Professional
Urdu
Full Professional
Hindi
Professional
Punjabi
Professional

Timeline

Sales Coordinator

HYPER STAR
06.2022 - 01.2025

Customer Service Representative

METRO
03.2021 - 04.2022

Bachelor of Science -

SPRING TIDE ENGLISH IMMERSION

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