Komal Preet Kaur
Blackburn,VIC
Summary
Self-motivated and dependable marketing communications enthusiast with a strong educational background and diverse experience. Demonstrates leadership and excels in strategic planning and maintaining interpersonal relations. Successful at managing multiple priorities with a positive attitude.
Overview
2
2
years of professional experience
Work History
Counter Operator (Casual)
Australia Post
03.2023 - Current
- Delivered outstanding service to 50+ customers per shift, ensuring high levels of customer satisfaction.
- Utilized strong communication skills to establish rapport with diverse clientele.
- Provided support for all postal services, including mail and parcel handling as per prescribed postal regulations.
- Used problem-solving and issue-resolution skills to promptly and successfully address diverse customer queries/complaints.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Performed cash handling and operated register efficiently to improve customer experience.
Management Trainee
Reliance Brands Limited
07.2022 - 12.2022
- Oversaw 10K + e-commerce product listings for GAS Jeans Pvt. Ltd. and GAS Kids on multiple channels including the website, sister e-commerce platform and third party platforms.
- Collaborated with cross-functional teams to optimize overall business performance and achieve organizational objectives.
- Streamlined processes and procedures to boost productivity levels within team.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Showcased strong organizational skills by effectively managing multiple projects and tasks simultaneously, meeting all deadlines, and maintaining a high level of performance under pressure.
- Improved management skills by participating in rigorous training programs and workshops.
Education
Master of Arts - Marketing Communications
University of Melbourne
Parkville, VIC12.2024
Master of Arts - Fashion Management
National Institute of Fashion Technology
Bangalore, India06.2022
Skills
- Responsible and detail-oriented
- Decision-making
- Critical thinking
- Teamwork and collaboration
- MS Excel and MS PowerPoint
- Proficient in written and spoken English
Timeline
Counter Operator (Casual)
Australia Post
03.2023 - Current
Management Trainee
Reliance Brands Limited
07.2022 - 12.2022
Master of Arts - Marketing Communications
University of Melbourne
Master of Arts - Fashion Management
National Institute of Fashion Technology
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