Konara Gunathilake
Clyde North,Victoria
Summary
Dynamic and detail-oriented professional with a strong background in customer service and teamwork at EG Fuel Co. Proven ability to enhance safety and efficiency while delivering exceptional service. Skilled in problem-solving and maintaining high-quality standards in fast-paced environments, with a commitment to collaboration and workplace safety.
Overview
11
11
years of professional experience
Work History
Team Member
EG Fuel Co
Melbourne, VIC
03.2022 - Current
- Assisted in maintaining clean and organized work areas to enhance safety and efficiency.
- Operated fuel dispensing equipment while adhering to safety protocols and procedures.
- Collaborated with team members to ensure timely service delivery during peak hours.
- Monitored inventory levels, reporting discrepancies to management for prompt resolution.
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Implemented best practices for fuel handling to minimize waste and enhance safety compliance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
Uber Partner
Uber Eats
North Melbourne, VIC
09.2021 - Current
Medical Laboratory Technician
Giriulla Medical Laboratory
Sri Lanka
04.2015 - 07.2021
- Conducted routine laboratory tests to ensure accurate results for patient diagnoses.
- Operated and maintained laboratory equipment, ensuring compliance with safety protocols.
- Prepared specimens for analysis, following established procedures and guidelines.
- Collaborated with healthcare professionals to discuss test findings and implications for patient care.
- Trained junior staff on laboratory protocols and best practices to enhance team performance.
- Implemented quality control measures to improve accuracy and consistency of test results.
- Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
Education
Bachelor In Medical Laboratory Science - Medical Laboratory Science
Rajiv Gandhi University Of Health Science
Bangalore India07.2014
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Leadership qualities
- Workplace safety
Timeline
Team Member
EG Fuel Co
03.2022 - Current
Uber Partner
Uber Eats
09.2021 - Current
Medical Laboratory Technician
Giriulla Medical Laboratory
04.2015 - 07.2021
Bachelor In Medical Laboratory Science - Medical Laboratory Science
Rajiv Gandhi University Of Health Science