Koojana Gamidu Ushetti
Glen Waverley,VIC
Summary
Motivated and reliable professional with extensive customer service experience in retail and warehouse settings. Demonstrates strong teamwork, communication, and problem-solving skills. Thrives in fast-paced environments and adapts quickly to changing situations. Committed to delivering exceptional service and fostering a welcoming guest experience.
Overview
4
4
years of professional experience
Work History
Customer Service Team Member
Coles
Knoxfield, VIC
08.2022 - Current
- Assisted customers with inquiries and product selections at a major supermarket.
- Maintained cleanliness and organization of store shelves and merchandise displays.
- Handled customer complaints with empathy and professionalism in a fast-paced setting.
- Greeted customers and provided prompt, courteous service.
Warehouse Assistant
Amazon
Mulgrave, VIC
07.2022 - 08.2025
- Maintained cleanliness and organization of work areas to ensure safety.
- Packaged products accurately for shipment following company guidelines.
- Collaborated with team members to meet daily operational goals.
- Reported damaged items and discrepancies in inventory promptly.
Customer Service Team Member
Woolworths
Melbourne, VIC
02.2022 - 08.2022
- Managed customer inquiries in high-traffic environments to enhance service efficiency.
- Maintained safety and cleanliness standards in the workplace to promote a secure environment.
Education
Diploma of Engineering -
Swinburne University of Technology
Sri Lanka07-2020
Bachelor of Civil Engineering -
Swinburne University of Technology
Hawthorn, VICSkills
- Customer service and communication
- Team collaboration
- Quick learner
- Time management
- Ability to thrive in busy environments
- Attention to detail and safety awareness
References
Available upon request
Timeline
Customer Service Team Member
Coles
08.2022 - Current
Warehouse Assistant
Amazon
07.2022 - 08.2025
Customer Service Team Member
Woolworths
02.2022 - 08.2022
Diploma of Engineering -
Swinburne University of Technology
Bachelor of Civil Engineering -
Swinburne University of Technology
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