APS 4
Open To Work
Koorine Tobane
Department of Human Services
Palmerston,NT
Work Preference
Job Search Status:
Open to work
Desired start date:
2 weeks notice
Work Type
Part Time
Location Preference
On-Site
Location:
Palmerston, NTDarwin, NT
Open to relocation:
No
Important To Me
Work-life balanceCompany CultureFlexible work hours
1
Certification
12
years of professional experience
Dynamic individual with hands-on experience in the hospitality and corporate environment and talent for navigating challenges. Brings strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Work History
APS 3 - APS 4
3 Years 9 MonthsIndigenous Apprenticeship Program
1 Year- Deliver and monitor service to clients
- Apply government processes
- Supported implementation of policies, contributing to effective organizational operations
- Dealing with customer conflicts with fast de-escalation and customer resolution
- Use advanced workplace communication strategies
- Develop internal & external networks
- Apply critical thinking techniques
- Completed Cert IV in Government as a part of program
Housekeeping Shift Supervisor
1 Year 1 Month- Supervised and coordinated a team of approximately 30 housekeeping staff across rotating day, late, and night shifts on a 5 days on / 2 days off roster.
- Managed workforce scheduling and daily task allocation to ensure accommodation rooms and site facilities were cleaned and maintained to contractual and company standards.
- Developed and implemented daily cleaning schedules and staff rosters to maximize productivity, meet occupancy demands, and maintain service quality.
- Led daily pre-start meetings and toolbox talks, communicating safety updates, operational priorities, and performance expectations.
- Maintained and updated Safe Work Service Procedures, ensuring employees received current information and understood workplace safety expectations.
- Delivered comprehensive new employee inductions, including site orientation, safety procedures, housekeeping standards, and operational processes.
- Monitored staff performance and provided coaching and mentoring to address performance and attendance issues, fostering a culture of accountability.
- Performed routine quality assurance inspections of guest rooms, common areas, and camp facilities to ensure high presentation and hygiene standards.
- Promoted a positive team culture focused on safety, efficiency, customer service, and continuous improvement.
Housekeeping Supervisor
1 Year 5 Months- Supervised daily cleaning operations to ensure compliance with safety and sanitation standards.
- Conducted daily team meetings, prepared schedule and paperwork, managed data entry, and addressed conflicts/complaints to ensure smooth operations.
- Supervised daily cleaning operations, ensuring adherence to safety and sanitation standards and maintaining high quality of service.
- Coordinated inventory management for cleaning supplies, optimizing resource allocation.
- Coordinated inventory management for cleaning supplies, ensuring availability and effective resource allocation.
School Based Traineeship
7 Months- Crafted and served a diverse range of hot and cold beverages, ensuring high-quality standards and customer satisfaction.
- Maintained a clean and welcoming café environment by clearing tables, cleaning equipment, and sanitizing food preparation and customer areas.
- Worked efficiently in a fast-paced team environment while maintaining high standards of food safety, cleanliness, and customer service.
- Maintained a clean and welcoming café environment by clearing tables, cleaning equipment, and sanitizing food preparation and customer areas.
- Performed kitchen duties, including washing dishes, sweeping and mopping floors, and maintaining a clean workspace.
- Labeled and dated prepared food in accordance with food safety and hygiene standards.
- Assisted with opening and closing procedures, ensuring the café was clean, organised, and ready for service.
- Collaborated with team members in a fast-paced environment, upholding food safety, cleanliness, and customer service standards to support smooth café operations.
Education
Year 12
Skills
Workplace Health & Safety awareness
Leadership and team supervision
Strong communication skills
Conflict resolution
Problem-solving and critical thinking
Time management
Record management
Microsoft Office proficiency
Community engagement
Professional and ethical work practices
Adaptable and reliable
Teamwork and collaboration
Adaptability in learning
Flexible shift work
Financial integrity
Certification
• CPCWHS1001 – Prepare to Work Safely in the Construction Industry (White Card)
• NT Working with Children Clearance (Ochre Card) | Valid until: 22 May 2028
• HLTAID011 – Provide First Aid | Completed: 28 April 2026
• HLTAID010 – Provide Basic Emergency Life Support | Completed: 28 April 2026
• HLTAID009 – Provide Cardiopulmonary Resuscitation (CPR) | Completed: 28 April 2026
• SITHFAB021 – Provide Responsible Service of Alcohol (RSA) | Completed: 28 July 2026
• SITHGAM022 – Provide Responsible Gambling Services (RSG) | Completed: 28 July 2026
• Certificate IV in Government – Service Delivery (2018)
Timeline
APS 3 - APS 4
Department of Human Services
10.2018 - 07.2022Read More
Indigenous Apprenticeship Program
Department Of Human Services - Centrelink
10.2017 - 10.2018Read More
Housekeeping Shift Supervisor
Compass, ESS
09.2016 - 10.2017Read More
Housekeeping Supervisor
Compass, ESS
04.2015 - 09.2016Read More
School Based Traineeship
Robin’s Nest Café
04.2010 - 11.2010Read More
Maryborough State High School
Year 12
Read More