Kotaro Hirasawa
St Kilda,VIC
Summary
Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs
to provides an interesting route
Overview
5
5
years of professional experience
Work History
Waitress&Barista
＆island
06.2022 - 04.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
Climbing Wall Instructor
Climbing Gym Siesta
05.2019 - 04.2024
- Increased customer satisfaction by promptly addressing concerns and ensuring a safe, enjoyable climbing experience.
- Built strong relationships with clients through attentive listening skills and genuine interest in their progress as climbers.
- I was an instructor at a kids school for elementary school children.
- experience setting up routes at other climbing gyms.
Bartender
Gala Resort
08.2023 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Education
Osakagakuin High School
Osaka Japan 02.2021
Skills
- Greeting guests
- Team Collaboration
- Cleanliness
- Cash Handling
- Service prioritization
- Payment Processing
- Accurate money handling
- Tableside Service
Languages
Japanese
Native or Bilingual
Timeline
Bartender
Gala Resort
08.2023 - 01.2024
Waitress&Barista
＆island
06.2022 - 04.2024
Climbing Wall Instructor
Climbing Gym Siesta
05.2019 - 04.2024
Osakagakuin High School