- Learning new cooking techniques and expanding my culinary skills
- Reading
- Swimming
- Running
- Music
- Gym Workouts
- Horseback Riding
- Gardening
Samantha Hosking
Toowoomba,QLD
Summary
Dynamic and customer-focused, I excelled at Cafe 63 Southtown as a Waitress & Barista, where I enhanced customer satisfaction through exceptional service and high-quality beverage preparation. Skilled in multitasking and team collaboration, I consistently maintained a clean and welcoming environment, contributing to repeat business and positive customer experiences. Assisted in training and supervising new employees.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress + Barista
Cafe 63 Southtown
05.2022 - Current
- Handled high-pressure situations with composure, maintaining a high level of service even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple sections of tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive customer experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept all areas clean and stocked to increase efficiency while working tables.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Cleaned counters, machines, utensils, and seating areas daily.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Created wide variety of hot and cold drinks consistently to increase positive customer satisfaction scores.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
Centenary Heights State High School
Toowoomba, QLD11-2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Order taking
- Memory retention
- Accurate money handling
- Menu memorization
- Time management
- Price memorization
- Friendly and outgoing
- Attention to detail
Accomplishments
Gold Level Achievement from grade 7 - 12
Certification
Certification 2 in Electrotechnology from TAFE in Toowoomba, completed in 2023.
Interests
Timeline
Waitress + Barista
Cafe 63 Southtown
05.2022 - Current
Certification 2 in Electrotechnology from TAFE in Toowoomba, completed in 2023.
Centenary Heights State High School
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