KOYA ARAKAKI
Melbourne,VIC
Summary
I have a highly detailed knowledge of clothing articles and the retail skills to match. I can communicate and advise customers with ease, creating a friendly and welcoming environment for all. I have handled online shop management and social media operations, generating publicity and increasing sales for the brand.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Assistant
Samuel Finch
08.2022 - 08.2023
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
Receptionist Administrator
Kobe City Hall
02.2022 - 06.2023
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Acted as first point of contact and set appointments for prospective clients.
Education
Bachelor of Arts - British American Law Economics And Commerce
Kobe City of Foreign Studies
Kobe03.2026
Skills
- Inventory Tracking
- Product Merchandising
- Complaint Handling
- POS System Operation
- Multitasking competence
- Inventory management proficiency
- Product knowledge expertise
Certification
- VIC RSA
- Drivers license
Pop up designer/vintage clothes events
I selectively curate a wardrobe to resell to customers based on my own individual style. I obtain these clothes by thoroughly searching through second hand clothing stores and filtering through online retail stores. I have also sold my own personal items that I deem worthy of the theme. I then work together in a space of other fashion minded people like myself to organise these events. In doing so, I have been doing online promotions via social media and effectively communicating with my collaborators to improve the quality of the environment.
Languages
Japanese
Native or Bilingual
English
Professional Working
Korean
Elementary
Spanish
Elementary
Timeline
Retail Assistant
Samuel Finch
08.2022 - 08.2023
Receptionist Administrator
Kobe City Hall
02.2022 - 06.2023
Bachelor of Arts - British American Law Economics And Commerce
Kobe City of Foreign Studies
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