Vedanand Toocaram

Working Contract Terms - Commissions based only.

• Selling off-the-plan projects across Australia (H&L Packages, Units & Apartments)
• Prospecting for new potential clients and managed new and existing clients though cold calling, door knocking and networking.
• Conducted comprehensive market analysis to identify opportunities for investors.
• Advised clients on market conditions and property value for informed decision-making.
• Collaborated with a diverse team of professionals, including mortgage brokers, accountants, solicitors, and financial advisors for smooth transactions.
• Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
• Educated first-time homebuyers on home buying process, ensuring informed decisions were made every step of the way.
• Leveraged extensive industry knowledge to guide clients through home buying or selling process seamlessly.
• Stayed up-to-date on local market trends and emerging neighborhood to provide expert advice to clients seeking investment opportunities or new homes.
• Self-motivated, with a strong sense of personal responsibility.
• Increased client satisfaction by providing personalized real estate consultations and solutions.
• Cultivated interpersonal skills by building positive relationships with others.
• Worked flexible hours across night, weekend to assist client
• Organized and detail-oriented with strong work ethic.
• Passionate about learning and committed to continual improvement.
• Continuously expanded industry knowledge through professional development courses, networking events, and attendance at relevant conferences.
• Design and prepare marketing strategies like ads, posts and flyers to market properties

• Part of a busy team in a major store driving sales and motivating team members to improve customer’s buying experience
• Consultative selling by effectively building rapport with customers to identify their needs and requirements.
  • Constantly motivating my team to improve sales and store standards.
  • Effectively managed customer complaints by successfully turning negative experiences into great customer experiences.
  • Manage customer transitions and ensure closure of sales by providing a great consistent customer service experience.
  • Training new staff members, in charge of store sections and delegate specific tasks to team members when required.
  • Efficiently and accurately handling cashier transactions including opening and closing till
• Accomplishments:

Based on my previous work experience with the company I have been able to position myself as a role model to my other colleagues and support staff development
Recognized being on of best and completed staff within the store.
Developed better product knowledge and engaging in new product and fashion trends while understanding customer demands and satisfaction to excel my customer service.

Training of new staffs recruits

• Generated prospective leads through door knocking, cold calling and networking for future business opportunities.
• Developed strong relationships with clients by providing exceptional customer service and timely communication.
• Educated clients looking to sell or buy on current market conditions, pricing, and opportunities.
• Continuously improved professional skills through attending seminars, internal workshops on industry trends and best practices.
• Conducted comprehensive market analysis to identify opportunities for both sellers and investors
• Conducted open houses to showcase properties, generating interest and attracting potential buyers.
• Achieved consistent client satisfaction ratings by maintaining regular communication updates throughout each stage of the buying or selling process.
• Prepared comprehensive comparative market analyses for clients, helping them make informed decisions about their property''s value.
• Advised clients on market conditions and property value for informed decision-making.
• Managed time efficiently in order to complete all tasks within deadlines.
• Achieved few property sales deals on my own dealing with prospective clients from open home to closing deal with seller.

• Working as business partner and as professional driver in the hire car limousines contractor business
• Set up the business and created a team of 10 to successfully run the business.

• Leading my team to ensure Store Merchandising and lay out change is as per the company standards
• Consultative selling by effectively building rapport with customers to identify their needs and requirements
• Constantly motivating team to improve sales and store standards.
• Effectively managed customer complaints by successfully turning negative experiences into great customer experiences
• Manage customer transitions and ensure closure of sales by providing a great consistent customer service experience
• Training new staff members, in charge of particular store sections and delegate specific tasks to team members when required.
• Efficiently and accurately handling cashier transactions including opening and closing till

ACCOMPLISHMENTS:
 Promoted from Sales Assistant to Team Leader
 Awarded ‘Customer Service Champion’ for 3 times based on customer Service feedback.
 Awarded ‘Best Employee of the month’ twice based on an internal staff survey carried out employee’s initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations
 Recognized for the ‘Best A Ranking’ staff within the store
 Developed a new product ‘A Ranking’ methodology for the global photo shoot that won the store a whopping prize of $5000