Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Krisanne Marshall

Australia

Summary

Proven track record in enhancing customer satisfaction and maintaining public safety at Gilligan's Backpackers Resort. Excelled in teamwork and collaboration, significantly improving the guest experience through outstanding service and effective problem-solving. Demonstrated reliability and a keen eye for detail, ensuring a safe, clean, and welcoming environment for patrons. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of Security Officer position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

RSA MARSHALL/CLEANER

DIAMONDSECVIPPROTECTION
01.2022 - 06.2022

- Monitored responsible service of alcohol practices by staff

- Engaged with staff and patrons to promote responsible attitudes and practices

- Encouraged responsible promotion, sale, supply, service, and consumption of liquor

- Performed cleaning duties to maintain a clean and tidy facility

Bartender

Gilligan's Backpackers Resort
08.2021 - 12.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Followed strict recipes and drink measurements to minimize product used.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Kept bar stocked with liquors, juices and garnishes for drinks.

Education

High School Diploma -

Saint Monica's College
Cairns, QLD
12.2012

Skills

  • Public Safety
  • Community Engagement
  • Investigation techniques
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Reliability
  • Customer Service
  • Friendly, Positive Attitude
  • Flexible and Adaptable

Certification

Certificate II in Security Operations

Security License

Drivers Licence

RSA/RSG


References

Cassandra Jovner

0000 000 000


Valentino

0000 000 000 

Timeline

RSA MARSHALL/CLEANER

DIAMONDSECVIPPROTECTION
01.2022 - 06.2022

Bartender

Gilligan's Backpackers Resort
08.2021 - 12.2021

High School Diploma -

Saint Monica's College
Krisanne Marshall