Krisha Kularajendran
Summary
Energetic Field Service Engineer with 1.5 year background performing Phacoemuslification and dry eye machine repairs, installations and troubleshooting. Committed to providing optimum service support through phone and personal visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Loan Kit Technician
Johnson and Johnson
Maquarie Park
01.2025 - Current
- Inspecting loan sets for functionality and cleanliness and returning via SAP/MYMEDISET for surgeries.
- Liaise with internal and external stakeholders in regards to loans and ordering new parts for replenishments.
- Managing and maintaining blocked loan sets and returning to loan pool for surgeries ensuring sufficient stock.
- Investigating loan sets issues such as missing or damaged instruments and handling product complaints.
- Involved in use of SAVI (Semi Automated Vision inspection) utilising technology in inspection process of loan sets.
- Managing and replenishing BOMs of implants to maintain complete sets to be sent out to hospitals.
Field Service Engineer
Surgical Vision Johnson And Johnson
Macquarie Park, NSW
04.2023 - 12.2024
- Repair and maintenance on Phaco machines and dry eye diagnostic and treatment machines both within Australia and New Zealand.
- Performed onsite installation, modification and maintenance of Phaco systems and dry eye systems.
- Examined machine, interpreted reports and analyzed customer complaints to diagnose Phaco issues.
- Disassembled and reassembled Phaco machines or dry eye machines to repair or replace worn or malfunctioning components.
- Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
- Liaise with multiple sites in organising annual preventative maintenance, renewal of service contracts or quotes.
- Inspected and upgraded firmware on surgical imaging devices to enhance system security and reduce vulnerability to operational disruptions.
Loan Kit Technician
Depuy Synthes Johnson & Johnson
Macquarie Park, NSW
10.2021 - 04.2023
- Inspecting loan sets for functionality and cleanliness and returning via SAP/MYMEDISET for surgeries.
- Liaise with internal and external stakeholders in regards to loans and ordering new parts for replenishments.
- Managing and maintaining blocked loan sets and returning to loan pool for surgeries ensuring sufficient stock.
- Investigating loan sets issues such as missing or damaged instruments and handling product complaints.
- Involved in use SAVI (Semi Automated Vision inspection) utilising technology in inspection process of loan sets.
- Dispatched instruments to hospitals in a timely manner ensuring kits were complete and ready for use.
- Performed on-call duties monthly ensuring kits were sent out when required.
Biomedical Engineer Intern
University Hospital Geelong
Geelong
10.2017 - 03.2018
- Carried out preventative maintenance tests, repairs and electrical safety testing on various medical devices
- Performed maintenance on all types of syringe pumps, blood pressure monitors and pulse oximeters
- Handled efficiently using the hospital system to execute jobs either allocated or chosen
- Collaborated with multidisciplinary departments projecting interests to ICU and theatre equipment to research
- and develop solutions addressing problems specific to medical devices
Biomedical Engineer Intern
Westmead Children's Hospital
Westmead
02.2015 - 08.2015
- Carried out preventative maintenance tests, repairs and electrical safety testing on various medical devices mainly focusing on all types of syringe pumps, blood pressure monitors and pulse oximeters.
- Handled efficiently using the hospital system to execute jobs either allocated or chosen.
- Collaborated with multidisciplinary departments projecting interests to ICU.
Education
BACHELOR OF ENGINEERING - DIPLOMA IN ENGINEERING PR : BIOMEDICAL ENGINEERING
University of Technology Sydney
Sydney, NSWSkills
- Equipment maintenance
- Technical troubleshooting
- Preventative maintenance
- Customer relationship management
- Parts ordering
- Visual inspection
- Stakeholder liaison
- Problem solving
- Equipment testing
- On-site support
- Service contracts
- SAP software
- Quality assurance
- Effective communication
- Team collaboration
- Routine Inspections
Certification
- Member of Engineers Australia
- Test and Tagging Certification
Timeline
Loan Kit Technician
Johnson and Johnson
01.2025 - Current
Field Service Engineer
Surgical Vision Johnson And Johnson
04.2023 - 12.2024
Loan Kit Technician
Depuy Synthes Johnson & Johnson
10.2021 - 04.2023
Biomedical Engineer Intern
University Hospital Geelong
10.2017 - 03.2018
Biomedical Engineer Intern
Westmead Children's Hospital
02.2015 - 08.2015
BACHELOR OF ENGINEERING - DIPLOMA IN ENGINEERING PR : BIOMEDICAL ENGINEERING
University of Technology Sydney