Krishma Nagpal
Hampton Park,VIC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
New Home Sales Consultant
Australian Building Company
08.2018 - Current
- Worked closely with internal team members such as mortgage officers, title agents, construction project managers for seamless transaction coordination.
- Conducted regular follow-ups with prospective buyers, maintaining interest levels and fostering long-term relationships.
- Managed client expectations throughout the home buying process, ensuring smooth transactions and positive experiences.
- Developed strong relationships with potential buyers through excellent communication and customer service skills.
- Handled objections from potential buyers effectively addressing concerns related to pricing location or design features enhancing chances of a successful sale.
- Utilized CRM software to track buyer information and preferences, tailoring communication efforts for maximum effectiveness.
Customer Service Representative
United Petrol Station
07.2016 - 08.2018
Customer Service Representative
Tatts Lotto
06.2016 - 07.2018
Education
Masters Of Professional Accounting - Accounting
Melbourne Institute of Technology
Melbourne, VIC03.2018
Skills
- Sales strategy
- Multitasking capacity
- Customer service
- Goal-oriented mindset
- Customer relationship management
- Paperwork processing
- Appointment coordination
- Sales closing
- Relationship building
- Teamwork
- Problem-solving
- Time management
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
New Home Sales Consultant
Australian Building Company
08.2018 - Current
Customer Service Representative
United Petrol Station
07.2016 - 08.2018
Customer Service Representative
Tatts Lotto
06.2016 - 07.2018
Masters Of Professional Accounting - Accounting
Melbourne Institute of Technology
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