Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Krishna Bandaru

Krishna Bandaru

Sorrento,WA

Summary

Skilled and resourceful administration professional with over 5 years of wide-ranging experience in customer service and stakeholder management. Experienced across Government, Corporate, Logistics, and Tertiary education sectors. Known for strengths in building productive relationships to understand customer needs and deliver solutions. History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations. Seeking opportunities in Government, Corporate and Finance Sectors.

Overview

9
9
years of professional experience

Work History

Grants Officer

Small Business Development Corporation
03.2022 - 12.2022
  • Worked with Leadership team in preparing statistical reports and evaluating trends.
  • Manged process Business Grans worth of Quarter of a Billion Dollars ($250 Million).
  • Grant management from start of the application to payment of grant amount.
  • Managed grants calendar to meet proposal and program deadlines.
  • Collaborated with program colleagues to develop strategy for advancing work for .
  • Maintained portfolio of private foundation, corporate foundation and government funders by writing letters of inquiry and proposals.
  • Supported leadership by assisting with special events and other relevant tasks.

Project Officer

Department Of Water And Environmental Regulation
03.2021 - 03.2022
  • Procured External Contractors to perform tasks
  • Facilitation of tender process
  • Built successful project plans covering objectives, resources and staffing to meet schedules.
  • Reported regularly to managers on project progress and technical problems.
  • Evaluated and solved technical problems affecting project deliverables.
  • Monitored deadlines and milestones to keep the team on track with the project schedule.
  • Planned and directed large restructuring initiatives and operating model analyses.

Achievements:

  • Worked on Department Cost Recovery Project
  • Worked to Departments Fee increase project
  • Worked on EPA ACT Amendment Policy Drafting
  • Worked on Licence amendment Implementation Plan

Major Claims Consultant

IAG AUSTRALIA
01.2020 - 02.2021
  • Manage end to end claims within designated authority limits with a focus on meeting customer expectations and service level agreements
  • Liaise with all relevant parties to provide regular updates on progress of claims and leverage expertise of managers and other key stakeholders
  • Respond to client inquiries over phone and via email
  • Conduct evaluations and basic investigatory tasks by gathering and documenting relevant information within the SUU systems as required
  • Provide assistance to team members and identify opportunities for process improvement to support team achievements and goal

Achievements:

  • Trained in multiple departments and cross skilled
  • Best consultant of the team for three months.

Administration and Student Engagement Officer

La Trobe University
12.2016 - 07.2019
  • Manage a large team of volunteers to provide student orientation services, including rostering and monitoring volunteer satisfaction
  • Ensure compliance standards are met, including accurate records for Working with Children Checks
  • Plan, manage and execute university events
  • Assist in planning and execution of student volunteer programs
  • Plan ahead for busy periods and liaise with other team leaders to allocate resources appropriately
  • Respond to student queries and provide guidance on university resources, support materials, contacts, and platforms
  • Provide enrollment support for new students

Achievements:

  • Built productive relationships with internal stakeholders, including university staff and student volunteers.
  • Recognised by management for strong drive, organisational skills, and ability to solve problems under pressure and offered to Orientation Planning.

Administration Resolution Officer

Amazon Australia
11.2017 - 02.2019
  • Manage a team of fulfillment associates to meet business KPIs
  • Proactively contribute to continuous improvement of business processes and practices
  • Analyse market data and identify pain points to improve customer satisfaction and exceed customer expectations
  • Research and analyse market trends for company presentations
  • Deliver training to incoming associates as an Amazon Ambassador
  • Monitored company inventory to keep stock levels and databases updated
  • Proved successful working within tight deadlines and fast-paced atmosphere

Achievements:

  • Worked on Kaizen project and saved $2.6 Million PA
  • Started as a Warehouse associate and was promoted three times within one year
  • Created a dashboard to track client support activity and resource utilization within the company

Commercial Contracts Specialist

Sri Constructions
07.2013 - 09.2015
  • Assess incoming tenders for value for money
  • Manage ongoing contracts to ensure delivery against payment milestones
  • Develop and submit tenders to other construction businesses (subcontracts)
  • Create and maintain sales activities reports and marketing reports

Achievements:

  • Grew business revenue by 32% over 2 year period

Education

Masters of Professional Accounting -

La Trobe University
Melbourne, VIC
2018

Bachelor of Commerce -

Acharya Nagarjuna University
India
2015

Skills

  • MS-Office Suite, CRM, TRIM, ILS, MYOB and Smarty Grants
  • Attention to detail
  • Critical Thinking
  • Project Management
  • Stakeholder engagement
  • Document management
  • Excellent Communication skills
  • Proposal Development
  • Analytical and Critical Thinking
  • Reporting
  • Multitasking Abilities
  • Flexible and Adaptable
  • Teamwork and Collaboration
  • Complex Problem-Solving
  • Analyse and report for Improvement
  • Team building

Accomplishments

Worked on WA COVID Business Grant Program

Worked on Departments Cost Recovery Project

Worked on EPA Act Amendment Reforms

Worked on Act Amendment Implementation


Timeline

Grants Officer

Small Business Development Corporation
03.2022 - 12.2022

Project Officer

Department Of Water And Environmental Regulation
03.2021 - 03.2022

Major Claims Consultant

IAG AUSTRALIA
01.2020 - 02.2021

Administration Resolution Officer

Amazon Australia
11.2017 - 02.2019

Administration and Student Engagement Officer

La Trobe University
12.2016 - 07.2019

Commercial Contracts Specialist

Sri Constructions
07.2013 - 09.2015

Masters of Professional Accounting -

La Trobe University

Bachelor of Commerce -

Acharya Nagarjuna University
Krishna Bandaru