Verified
This profile is verified using an email address.
Krishna Ladani
Oakleigh South,VIC
Summary
Reliable retail team member with strong skills in inventory management and point-of-sale operations. Known for a customer-focused approach and adaptability during peak hours, consistently contributing to team success and store presentation.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Retail Team Member
PUMA
Melbourne, VIC
08.2025 - 06.2026
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale system accurately for efficient transactions.
- Maintained store presentation by organizing merchandise and ensuring cleanliness.
- Collaborated with team members to meet daily sales goals and improve customer service quality.
- Adapted to varying customer needs during peak hours, ensuring timely service delivery.
- Monitored inventory levels, restocked products, and reported discrepancies promptly.
- Assisted in achieving store KPIs through consistent performance in sales metrics and adherence to company standards.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Retail Sales Assistant
UNIQLO
Melbourne, VIC
06.2025 - 05.2026
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained store presentation standards, ensuring merchandise was organized and visually appealing.
- Processed transactions accurately using point-of-sale systems, contributing to efficient operations.
- Responded to customer inquiries and resolved issues, fostering positive relationships and repeat business.
- Collaborated with team members to achieve sales targets and improve service delivery.
- Participated in inventory management tasks, supporting stock replenishment and loss prevention efforts.
Customer Service Agent
Urban Money
India
06.2023 - 01.2025
- Resolved customer inquiries using CRM software, ensuring timely and effective communication.
- Developed solutions for customer issues, enhancing overall satisfaction and loyalty.
- Handled customer enquiries via phone, email, and chat.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Conducted bank reconciliations and verified financial records.
Education
Master of Commerce - Financial Management
Veer Narmad South Gujrat University
India04-2022
Bachelor of Commerce - Accounting And Finance
Veer Narmad South Gujrat University
India 04-2020
Skills
- Store maintenance
- Cash handling accuracy
- Goal-oriented mindset
- Reliability and punctuality
- Product knowledge expertise
- POS systems
- Product labeling
- Product restocking
- Stockroom organization
- Product merchandising
- Inventory replenishment
- Seasonal promotions
- Cash handling
- Inventory and stocking
- Friendly and helpful
- Merchandising and display
Certification
- Responsible Service of Alcohol (RSA)
- Food Handler Certificate
Timeline
Retail Team Member
PUMA
08.2025 - 06.2026
Retail Sales Assistant
UNIQLO
06.2025 - 05.2026
Customer Service Agent
Urban Money
06.2023 - 01.2025
Master of Commerce - Financial Management
Veer Narmad South Gujrat University
Bachelor of Commerce - Accounting And Finance
Veer Narmad South Gujrat University
Technical Skills
- Cash register operation and cash handling
- Barcode scanning and price checking systems
- Inventory management and stock control systems
- Stock replenishment and receiving systems
- POS systems – sales transactions, refunds, and exchanges
- Label printing and product tagging systems
- Basic Microsoft Office (Word, Excel) for store reporting