Krista Kozik
Hope Island,QLD
Summary
I am a quality conscious, customer sales representative with over 10 years experience in the customer service industry. Key strengths include: organization, hiring and training of staff, multitasking and interpersonal skills. I enjoy being apart of a team as well as working in a high energy, fast paced environment.
Overview
16
16
years of professional experience
Work History
Sales Assistant/3IC
Decjuba
Pacific Fair / Harbourtown
08.2018 - 05.2024
- Increasing sales by building strong customer relationships and providing excellent service
- Following and executing VM changes weekly as per head office directives.
- Managing inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Meeting and exceeding sales targets consistently, contributing to overall team success.
- Handling customer inquiries, complaints, and returns professionally, ensuring a positive experience for all customers.
- Processing transactions accurately while maintaining a high level of customer service.
- Training new hires on company policies, procedures, sales tactics and helping them integrate seamlessly into the team.
Sales Assistant
Zara
Robina Town Centre
10.2017 - 08.2018
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Gardener Supervisor
City of Winnipeg- Parks and Open Space Division
Winnipeg, Manitoba, Canada
03.2008 - 10.2015
- Ensured optimal plant health through the implementation of proper pruning, fertilization, and pest control
- Leveraged horticultural knowledge to provide expert advice on plant selection, placement, and care.
- Enhanced garden aesthetics by designing and implementing innovative landscaping plans for public parks, planters and boulevards
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Planted and cultivated by preparing soil and watering and fertilizing plants for thriving and healthy results.
- Performed fall and spring cleanup to clear brush and debris from landscaped areas.
Education
Prairie Horticulture (Horticulture 3) - Environmental Education
University of Manitoba
Winnipeg Manitoba Canada 09.2021
Skills
- Excellent customer service
- Calm Under Pressure
- Organizational Skills
- Teamwork and Collaboration
Timeline
Sales Assistant/3IC
Decjuba
08.2018 - 05.2024
Sales Assistant
Zara
10.2017 - 08.2018
Gardener Supervisor
City of Winnipeg- Parks and Open Space Division
03.2008 - 10.2015
Prairie Horticulture (Horticulture 3) - Environmental Education
University of Manitoba