Kristal Speight
Summary
Accomplished and results-oriented professional with extensive experience in retail operations, people management, and strategic planning. Proven ability to lead and inspire high-performing teams, drive growth, and deliver exceptional customer experiences. Expertise in coaching, talent development, and fostering a positive and inclusive workplace culture. Skilled in building strong stakeholder relationships and collaborating effectively across all levels of an organization. Adaptable and thrives in fast-paced, dynamic environments.
Overview
12
12
years of professional experience
Work History
Careers & Talent Partner - Group Support Functions
Endeavour Group
01.2023 - Current
- Oversee Early Careers initiatives including Reconciliation Action Plans & Employment, Graduate Programs, Government partnerships programs, and Internal career pathways initiatives
- Attend external events to create strong business relationships
- Review internal recruitment processes
- Collaborate with managers to identify potential succession planning needs and create talent development pathways for key positions
- Provide trusted advice, guidance, and support to leaders on various people and capability matters including coaching, performance management, talent management, employee engagement, change management, and employee relations
- Design and implement learning programs, initiatives, and curricula to address identified skill gaps and support employee development
- Lead the reflection on our Reconciliation Action Plan back to Reconciliation Australia
- Meet with employment partners for a range of areas including our DEI space
- Create strong internal and external stakeholder relationships to help build trusted Early Careers initiatives
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Prepared and presented reports on status of projects and initiatives.
- Developed and implemented strategies to enhance relationships.
Area Coach - NSW
Endeavour Group
07.2018 - 01.2023
- Led 35 BWS Stores across Sydney
- Approachable, hands-on leader who performed ongoing development, coaching, and succession planning of the workforce while creating a constructive, proactive and accountable culture
- Full responsibility for store budgets, forecasting, annual P&Ls, profit management, daily operations, and strategic planning
- Provided feedback on categories to the Merchandise team on a regional and store level
- Built & maintained trust & strong partnerships with in-store teams and key stakeholders
- Managed recruitment, retention, coaching, development, and performance to build a high-performing team culture
- Proven track record of managing change & delivering positive & constructive feedback professionally and consistently
State Manager - VIC, TAS, SA, QLD
Cotton On Group
10.2013 - 07.2018
- Led and managed retail operations across multiple states for 5 years
- Led a team of 6 Area Managers and a store team of over 480 people
- Approachable, hands-on leader with a focus on people development, coaching, and succession planning, fostering a constructive, proactive, and accountable culture
- Full responsibility for store budgets, forecasting, annual P&Ls, profit management, daily operations, and strategic planning
- Resolved general people-related issues, working within IR laws and legislation
- Proven track record of managing change and delivering feedback professionally and consistently
Area Manager
Cotton On Group
07.2012 - 10.2013
- Led and managed retail operations in a multi-site and multi-national business organization
- Led a team of 8 Store managers and a team of over 80+ team members
- An approachable, hands-on leader focused on people development, coaching, and succession planning, fostering a constructive, proactive, and accountable culture
- Full responsibility for store budgets, forecasting, annual P&Ls, profit management, daily operations, and strategic planning
- Resolved general people-related issues, working within IR laws and legislation
- Proven track record of managing change and delivering feedback professionally and consistently
Education
High School Diploma -
Gorokan High School
Gorokan, NSW11.2003
Skills
- Customer Relationship Building
- Performance Analysis
- Operations Management
- Strategic Planning
- Collaboration and Teamwork
- Creative and Critical Thinking
- Interpersonal Communication
- Establishing Effective Relationships
- Excellent Communication
- Mentoring and Coaching
- Judgement and Decision Making
- Investigation skills
Websites
References
Available upon request.
Timeline
Careers & Talent Partner - Group Support Functions
Endeavour Group
01.2023 - Current
Area Coach - NSW
Endeavour Group
07.2018 - 01.2023
State Manager - VIC, TAS, SA, QLD
Cotton On Group
10.2013 - 07.2018
Area Manager
Cotton On Group
07.2012 - 10.2013
High School Diploma -
Gorokan High School
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