Kristie Wilson
The Caves,Australia
Summary
Motivated Clerical Officer with over 23 years of experience, offering support and management in administration and customer service roles. Energetic, empathetic, understanding, and reputable individual possessing a strong work ethic, professional demeanor, with superb initiative.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Clerical Officer
WACHS - Kimberley - Kununurra Hospital
Kununurra, WA
01.2024 - Current
- Managed emergency department reception, directing patients to appointments and efficiently handling switchboard calls.
- Processed patient admissions, transfers, and discharges while ensuring accurate updates to medical records.
- Located and delivered patient files promptly to the Emergency Department for immediate access.
- Sort medical documents and ensure precise filling in patient files, maintaining correct organization within medical files.
- Scanned patients Ward medical records for coding.
- Ordered and dispersed stationery supplies, processed invoices, and scanned ward medical records for coders.
Office Manger
Louver-Lite Limited
St Marys
08.2009 - 09.2021
- Office Management
- HR
- Payroll
- Accounts Receivable and Payable
- Petty Cash
- Data entry
- General Banking duties
- Raising and completing purchase and sales orders
- General Administration duties
- Month end procedures
- Booking couriers
- Exports
Office Administration
Hi-Tec
Wetherill Park
03.2006 - 08.2009
- Using online EFT for wages and creditors
- Entering invoices, cash lists for creditors
- Payroll
- Sorting invoices for approvals
- Entering invoices for creditors
- Reception – Answering phones, directing calls and taking messages
- Raising and completing purchase orders
- Using ATTACHE for purchasing and completing orders
- Organising incoming and outgoing mail including collection and drop off
- Typing letters and remittances – Photocopying – Faxing – Filing
- Booking couriers / Travel arrangements
- Petty cash handling
- General banking
- Ordering and monitoring of office stationery
Manager / Retail Assistant
All Tanned Up Solarium’s
Norwest
07.2005 - 11.2005
- Managing the tanning salon on my own, opening shop and closing shop
- Excellent customer service at all times
- Follow instructions and work unsupervised
- Data entry using MYOB to record accounts for clients and payments
- General reception duties including answering the phone, filling, keeping customer records, mail outs, general cleaning
- Banking cheques and cash handling on register
- Making appointments for clients in the solarium or for spray tanning
- Taking orders from retail clients
- Counting stock and re-ordering products
- Re-stocking shelves to advertise our products
- Cleaning all areas of the shop
- Apply spray tanning products on clients and giving advise about products
Cashier
Woolworths
Glenmore Park
08.2003 - 07.2005
- Excellent customer service skills
- Cash handling
- Cleaning
- Restocking shelves
Kitchen hand / Crew member
McDonald's
Glenmore Park
12.2001 - 03.2003
- Excellent customer service skills
- Cash handling
- Cleaning
- Restocking shelves
- Food preparation for customer meals
Education
Bachelor of Nursing - Nursing
Central Queensland University
true10-2029
Certificate 3 - Financial Services
TAFE
01.2009
Beauty Skills
TAFE
01.2006
Youth Work
TAFE
01.2005
higher school certificate -
Glenmore Park high school
01.2004
Skills
- Patient-centered care approach
- Medical record management
- Customer service
- Office administration
- Effective communication
- Organisation and prioritisation skills
- Microsoft applications proficiency
- Proficient, precise data entry
- Fast learner
- Management
- Payroll, accounts payable, and accounts receivable experience
- Proficient in clear written, verbal and non-verbal communication
- Work independently or with a multi-disciplinary team
- Multi-tasking ability
- Cultural diversity awareness
- Reception duties management
References
- Tamara Whatley, Administration Co-ordinator, Kununurra Hospital 08 9166 4222
- Andy Burford, General Manager, Louver-Lite Ltd, 02 9673 9500
- Trish Cullen, Work Colleague, Louver-Lite Ltd, 0452 500 234
Certification
- First aid and CPR
- Mental Health First Aid (Standard MHFA for health professionals)
- Working with children check
- AFP national clearance certificate
- NDIS worker screening check
Timeline
Clerical Officer
WACHS - Kimberley - Kununurra Hospital
01.2024 - Current
Office Manger
Louver-Lite Limited
08.2009 - 09.2021
Office Administration
Hi-Tec
03.2006 - 08.2009
Manager / Retail Assistant
All Tanned Up Solarium’s
07.2005 - 11.2005
Cashier
Woolworths
08.2003 - 07.2005
Kitchen hand / Crew member
McDonald's
12.2001 - 03.2003
Bachelor of Nursing - Nursing
Central Queensland University
Certificate 3 - Financial Services
TAFE
Beauty Skills
TAFE
Youth Work
TAFE
higher school certificate -
Glenmore Park high school