Kristina Khatri
Arcare Aged Care
Homebush,QLD
1
Certification
3
years of professional experience
Dedicated customer service worker seeking a full time opportunity within the community services sector passionate supporting individuals facing social and economic challenges , with experience working with diverse communities and advocating clients need with empathy and respect . Committed to creating inclusive environments where people feel heard , valued and empowered .
Work History
Personal Care Worker
2 Years 11 Months- Assisted residents with daily living activities, promoting independence and dignity.
- Maintained clean and safe living environments, adhering to infection control protocols.
- Provided emotional support and companionship, fostering positive relationships with residents.
- Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
- Supported clients in maintaining independence with assistance in mobility and ambulation.
Education
Bachelors of Community Services - Community Services
Focus: Person-centred care, disability and aged care , mental health, community development.
Skills
Client Intake & Assessment – Identifying client needs and providing appropriate support.
Case Management Support – Assisting with support planning
referrals
and follow-up.
Referrals & Service Coordination – Connecting clients with appropriate community services.
Homelessness & Community Support – Supporting individuals experiencing housing and financial hardship.
Trauma-Informed Practice – Providing respectful
person-centred
and culturally sensitive support.
Documentation & Record Keeping – Maintaining accurate client records and case notes.
Communication & Teamwork – Building positive relationships with clients and multidisciplinary teams.
Organisation & Time Management – Managing tasks efficiently while maintaining confidentiality.
Certification
Certificate 4 in Ageing Support
Languages
English
Native or Bilingual
Hindi
Professional Working
Nepali
Native or Bilingual
Timeline
Personal Care Worker
Arcare Aged Care
07.2023 - CurrentRead More
Torrens University Australia
Bachelors of Community Services from Community Services
Read More