Kristy-anna Carter
Tingalpa
Summary
Proven Manager at Aspley Day and Night News, adept in enhancing customer satisfaction and streamlining operations. Excelled in customer service and time management, significantly improving store efficiency. Skilled in cash handling and fostering positive customer relations, demonstrating reliability and a commitment to excellence.
Overview
2017
2017
years of professional experience
Work History
Retail Assistant
Post Office Square News
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted in visual merchandising, creating attractive displays that stimulated purchase desire.
Manager
Aspley Day and Night News
05.2004 - 06.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Customer Care
CLB Training And Education
Brisbane, QLD2012
Balmoral State High School
Morningside 2003
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Time management capabilities
- Flexible schedule availability
- Cash handling accuracy
- Product merchandising
- Product restocking
- Friendly and helpful
- Reliable and responsible
- Store opening and closing
Timeline
Manager
Aspley Day and Night News
05.2004 - 06.2016
Retail Assistant
Post Office Square News
Customer Care
CLB Training And Education
Balmoral State High School
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