Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristy Cottom

Griffith,NSW

Summary

Reliable and upbeat in supermarkets successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Supermarket Worker

Driver FoodWorks Supermarkets
06.2019 - Current
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Prioritized helping customers over completing other routine tasks in store.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Collected shopping carts from parking lot and returned to stand to keep lot organized.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Supervising stuff and closing store
  • Counting tills and float
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

Griffith High School
Griffith, NSW

Skills

  • Collecting Carts
  • Removing Defective Products
  • Grocery Standards
  • Price Checking
  • Delivering Purchases
  • Accurate Cash Handling
  • Store Appearance
  • Marking Down Products
  • Bagging Groceries
  • Food Safety Understanding
  • Cash Register Operations
  • Customer Transactions
  • Teamwork
  • Cash Counting
  • Register Operations
  • Sanitizing Procedures
  • Cleaning Spills
  • Environmental Safety
  • Product Location
  • Maintaining Freshness
  • Weighing Items
  • Checking Cooler Temperatures

Certification

  • Current RSA Certificate

Timeline

Supermarket Worker

Driver FoodWorks Supermarkets
06.2019 - Current

Griffith High School
Kristy Cottom