Kristy Cullen

Ayr

Summary

A professional with a proven track record at Australia Post, excelling in customer engagement and cash management. Successfully enhanced employee morale and productivity through effective team management and strategic decision-making. Committed to fostering a safe work environment while driving operational excellence and developing strong vendor relationships.

Personable and driven with natural ability to build relationships and motivate teams. Possesses deep understanding of consumer behaviour and market trends, complemented by strong skills in negotiation and strategic planning. Committed to driving sales growth and achieving impactful business results.

Overview

years of professional experience

Certification

Work History

Assistant Manager

Beaurepaires

09.2000 - 10.2001

Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Postal Manager

Australia Post

10.2001 - 07.2023

Managed and trained postal staff, resulting in increased productivity and improved employee morale.
Enhanced workplace safety, implementing measures to prevent accidents or incidents within the facility.
Supported employees'' professional growth by providing ongoing training opportunities and constructive feedback.
Established strong working relationships with vendors/suppliers negotiating favorable contracts that positively impacted bottom line.

Skills

Customer engagement
Cash management
Collaborative team management
Strategic decision-making
Safety protocol adherence
Workforce development
Task prioritization

Strategic route optimization
Excellent communication
Sales support
Hiring
Self motivation
Interpersonal skills