Summary
Overview
Work History
Education
Skills
Certification
Referees
Timeline
Volunteer

Kristy Spence

Tamworth,NSW

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated to supporting emotional, social and academic development of young children and team members.

Forward-thinking team leader skilled in efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

24
24
years of professional experience

Work History

Assistant Manager

G8 Education - Community Kids Lake Albert
07.2004 - Current

Beginning as a trainee, working my way up from an assistant educator to room leader, educational leader and to assistant manager i have had various responsibilities and training.

Currently my responsibilities include, but are not limited too:

  • Assisting the Centre Manager in the efficient and effective management of the early learning centre.
  • Onboarding and training of new team members.
  • Planned and implemented staff development and in-service training programs to enhance knowledge and skills
  • Coordinating learning activities of allocated groups of children, while assist in the guidance and support of Group Leaders and Assistants in the care and education of children and their families.
  • Create environments that meet the emotional, social, educational and physical needs of all children enrolled at the centre.
  • Assist in planning and coordinating in-service training for the centre.
  • Develop team member relationships so that all team members enjoy their working environment.
  • Skilled at working independently and collaboratively in a team environment

Early Childhood Educator Assistant - Casual

Fun Factory - LAPS Before And After School Care
01.2003 - 07.2004
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Plan and implement programs for children with special needs.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.

Early Childhood Educator Assistant - Casual

Holbrook Children's Centre
04.2003 - 07.2003
  • Applied play-based strategies to provide diverse approaches to learning.
  • Supervised children during in-classroom activities and on playground.
  • Engaged and entertained children through recreational and educational activities.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Organized snack time and nap hours.

Assistant Manager

Kookaburra's Delight Diner
01.2000 - 04.2002
  • Worked way up from kitchen hand/waitress to assistant manager.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Diploma of Early Childhood Education And Care

Australian Early Childhood College
07.2022

Introductory Business Skills (SOA)

TAFE NSW
Wagga Wagga, NSW
07.2020

Certificate IV Leadership And Management

AIM
Sydney, NSW
08.2017

Certificate III in Children's Services

TAFE NSW
Wagga Wagga, NSW
11.2005

Skills

  • Employee Coaching and Mentoring
  • Administration and Reporting
  • Directing Team Members
  • Performance Tracking and Evaluations
  • Training and Development
  • Safety Monitoring and Management
  • Motivating and Inspiring Team
  • Experience with Diverse Team and Community

Certification

  • First Aid Training (HLTAID009, HLTAID010, HLTAID011, HLTAID012)- June 2023
  • Working with Children Check

Referees

Joan-Maree van der Plaat

0413314952

bjplaat@bigpond.com

Elisabeth Poulet

042160094

lis.poulet76@gmail.com

Jane Howart

0438140855

goll86@hotmail.com

Timeline

Assistant Manager

G8 Education - Community Kids Lake Albert
07.2004 - Current

Early Childhood Educator Assistant - Casual

Holbrook Children's Centre
04.2003 - 07.2003

Early Childhood Educator Assistant - Casual

Fun Factory - LAPS Before And After School Care
01.2003 - 07.2004

Assistant Manager

Kookaburra's Delight Diner
01.2000 - 04.2002

Diploma of Early Childhood Education And Care

Australian Early Childhood College

Introductory Business Skills (SOA)

TAFE NSW

Certificate IV Leadership And Management

AIM

Certificate III in Children's Services

TAFE NSW
  • First Aid Training (HLTAID009, HLTAID010, HLTAID011, HLTAID012)- June 2023
  • Working with Children Check (WWC0232021E) - exp 01/2024


Kristy Spence